11 Replies Latest reply on May 25, 2018 2:03 PM by Intel Corporation

    Age of Empires 3 - flickering / tearing with latest HD4600 driver

    JamesWyper

      Hi

       

      PC is running Windows 10 with the latest Fall Creators Update (1709).  I hadn't used Age of Empires III Asian Dynasties expansion on it for a few months, but when I did last night there was significant tearing and flickering on the game's menu screens (the video clip that preceded the game was fine).  No other applications have presented any problems recently.

       

      Strangely enough both expansion packs (Asian Dynasties / War Chiefs) had disappeared from my start menu and Cortana search didn't find them.  The programs were still installed, I just had to go grubbing around in the Program Files (x86) folder to find them.  The original Age of Empires III game was still present.  I have no idea if this is related or not but thought I should mention it (I've never seen this happen before in 25 years of using Windows).

       

      Checking in Device Manager my card is an Intel(R) HD Graphics 4600, Driver provider Intel Corporation, Date 16/10/2017 and version 20.19.15.4835.

       

      I rolled back my driver to an earlier version (sometime in late 2016) and everything was fine again.  So my immediate problem is fixed but there's clearly an issue with the latest version of the driver.  Is there any way I can provide more detailed diagnostic information to help get this resolved with the next driver update?

       

      Thanks

      James