4 Replies Latest reply on Dec 21, 2017 7:07 AM by p83

    Intel HD Graphics 520: Display-warning (Event ID: 4101) with latest driver 15.60.01.4877

    p83

      Hi, I installed the latest driver (.4877) two days and noticed when browsing the web with Firefox 57.0.2 (x64) that the screen would freeze for 2-5 seconds and then continue as normal. It then happend occasionally, even at idle (mouse cursor would freeze).

       

      Checked the event log and got these following messages:

       

      Loggnamn: System
      Källa:    Display
      Datum:    2017-12-16 20:44:02

      Händelse-ID:   4101

      Aktivitetskategori:Ingen

      Nivå:     Varning
      Nyckelord:Klassiskt
      Användare:Saknas
      Dator:    DESKTOP-JT666H7

      Beskrivning:

      Grafikdrivrutinen igfx slutade svara och har återställts.

      Händelsens XML-data:

      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

        <System>

      <Provider Name="Display" />
      <EventID Qualifiers="0">4101</EventID>
      <Level>3</Level>
      <Task>0</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2017-12-16T19:44:02.165181000Z" />
      <EventRecordID>8629</EventRecordID>
      <Channel>System</Channel>
      <Computer>DESKTOP-JT666H7</Computer>
      <Security />

        </System>

        <EventData>

      <Data>igfx</Data>
      <Data>
      </Data>

        </EventData>

      </Event>

       

       

      I rolled back to driver .4821 and the laptop would run without the warnings and freezing.

       

      Laptop's a Acer V3 with Intel 6200U and HD 520, W10 1709 x64, external Samsung monitor through HDMI.