4 Replies Latest reply on Dec 25, 2017 5:02 AM by NOMKG

    Intel HD Graphics 520 - Cannot rollback last update

    NOMKG

      Hi,

      Since last windows update, which updated also the graphic card, It is impossible to run few of my  softwers (such as Sketchup) - it crashes immediately after opening with a crash log.

      I checked other posts and as indicated updated the graphic card (Intel HD Graphi 520). I noticed this problem only after couple weeks when I got back from holidays,  and it is impossible to rollback the update.

      I can see the update here:


       

       

      when trying to Uninstall updates I will not see it listed althughu I changed the range for search).

      I do see in the graphic card properties the last update:

       

       

      But cannot rollback

       

       

      Please advice, I do need your help as I’m very frustrated not being able to work with thus programs.

      TIA, Noemi

       

      windows 10

      Lenovo ideapad s710