3 Replies Latest reply on Dec 20, 2017 10:54 AM by lw1948

    Mi NUC7i3BNH no reconoce el disco SATA

    arosavilla2

      Tengo un nuevo NUC7i3BNH con un disco CRUCIAL MX300 275GB SATA M2 con Win10 Pro. Le he querido instalar un segundo disco CRUCIAL MX300 2,5” SATA pero no lo reconocen ni aparece en la BIOS ni lo ve Windows. Pienso que he hecho algo mal, pero no como arreglarlo. ¿Alguna idea?

        • 1. Re: Mi NUC7i3BNH no reconoce el disco SATA
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello arosavilla2,

           

          Thank you for joining the Intel® NUC Community. I am sorry to hear you are having issues with your drive.

           

          • Could you please let me know your 2,5” drive part number?
          • Have tested the 2,5” drive in a different computer?
          • For testing purposes, remove the M.2 and test 2,5” drive only. Let us know if you are able to see it in your BIOS configuration.

           

          Regards,

          Amy C.

          • 2. Re: Mi NUC7i3BNH no reconoce el disco SATA
            arosavilla2

            Amy

             

            Contesto tus preguntas.

            El disco SATA es un Crucial MX300 2,5” de 525 GB, part number CT525MX300SSD1, s/n 174419705F4E, con rev. Firmware M0CR060.

             

            No he podido testar en otro PC pues no dispongo de uno funcionando.

             

            Probando arrancar sin el M2, la BIOS lo reconoce y probando nuevamente con el M2 instalado, la BIOS también lo reconoce como Device 0, sin embargo Windows no lo detecta

             

            Gracias por la ayuda. ¿Que debo hacer para que funcione?

            • 3. Re: Mi NUC7i3BNH no reconoce el disco SATA
              lw1948

              1.Use the Windows key + X keyboard shortcut to open the Power User menu and select Use the Windows key + X keyboard shortcut to open the Power User menu and select Disk Management..

              2. If you don't see the 2'5" drive in Disk Management, press Action in menu and than Rescan Discs.

               

              3. If your see the new drive but it is not initialized, Right-click the drive marked as "Unknown" and "Not Initialized," and select Initialize Disk.

              3.1 Select GPT (GUID Partition Table) and press OK

              3.2 Once the drive is initialized, right-click the Unallocated space, and select New Simple Volume.

              3.3 Click Next.

              3.4 Choose the volume size or leave the default size if you're planning to use the entire hard drive to store files.

              3.5 Click Next.

              3.6 Select a drive letter from the drop-down menu.

              3.7 Click Next.

              3.8 Select the NTFS file system.

              3.9 On "Allocation unit size," leave the Default option.

              3.10 Type a descriptive name in Volume label field.

              3.11 Clear the Perform a quick format option.

              3.12 Click Next.

              3.13 Click Finish. Once you completed the steps, Windows 10 will set up a new partition and properly format the hard drive.

               

              4. If your drive is initialized, you need only to format it.  Right-click the drive you want and click Format.

              4.1 Type a descriptive name.

              4.2  Select the NTFS file system.

              4.3 On "Allocation unit size," leave the Default option.

              4.4 Clear the Perform a quick format option.

              4.5 Click OK.

              4.6 Click OK on the warning message. Once the formatting process completes, you can then begin to store files on the hard drive.

               

              Hope this will help

              Leon