5 Replies Latest reply on Dec 25, 2017 7:46 AM by Intel Corporation

    Ethernet won't work. Current device is Intel(R) Dual Band Wireless-AC 7265

    CalvinChandra20

      Dear Support Community,

       

      I've been getting these events:

      Screenshot (46).png

      This is what it says in the picture above:

       

      Device PCI\VEN_8086&DEV_095A&SUBSYS_50108086&REV_59\4&33c74b69&0&00E2 was not migrated due to partial or ambiguous match.

      Last Device Instance Id: BTH\MS_BTHPAN\6&99b7c08&0&2
      Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
      Location Path:
      Migration Rank: 0xF000FFFFFFFFF102
      Present: false
      Status: 0xC0000719

      Event ID: 442

      Screenshot (47).png

      This is what it says in the picture above:

      Device PCI\VEN_8086&DEV_095A&SUBSYS_50108086&REV_59\4&33c74b69&0&00E2 had a problem starting.

       

      Driver Name: oem122.inf
      Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
      Service: Netwtw04
      Lower Filters:
      Upper Filters: vwifibus
      Problem: 0x15
      Problem Status: 0x0

      Event ID: 411

       

      as well as these events:

       

      Screenshot (48).png

      Above says: Device PCI\VEN_8086&DEV_095A&SUBSYS_50108086&REV_59\4&33C74B69&0&00E2 was deleted.

      Screenshot (49).png

      and here it says: Device PCI\VEN_8086&DEV_095A&SUBSYS_50108086&REV_59\4&33c74b69&0&00E2 was not migrated due to partial or ambiguous match.

       

      I assume that this is what's causing all the problems that I'm having with the Ethernet cable.

       

      Here are the list of things that I've tried:

      - Tried connecting to different Ethernet port

      - Tried updating, downgrading, even uninstall and reinstall the driver for intel dual band 7265

      - Tried uninstall and reinstall Realtek Ethernet.  didn't do anything

      - Tried restarting (already multiple times)

       

      but still the problem persist. I haven't tried resetting cmos but then I'm afraid that I might mess up my laptop. Anyone know how to fix this?

       

      regards,

       

      Calvin Chandra