This message was posted on behalf of Intel Corporation
Optimizer: Thank you very much for contacting the Intel® communities. We will do our best to assist you with this scenario.
In order to better assist you:
What is the mode of the NUC?
Which Windows version are you using?
Please try to un-install the application from control panel, reboot the NUC and then re-install it again:
Any further questions, please let me know.