Thank you for posting in Wired Communities. Please provide additional information below:
1) What is the brand and model of your motherboard? or what is the brand of your PC?
2) What is the operating system used?
3) Have you tried installing the driver since it mentioned there is driver problem
4) Is there any changes made on the system recently? e.g. new software or hardware added
Please feel free to update me.
local made pc
operating system is windows 10 pro
processor is Intel (R) core (TM) i3-21020 email@example.comGhz
64 bit operating system,x64baded processor
i have uninstalled and installed but same problem continues
I did not make any changes in the system
Thank you for the information. Please try installing the latest driver from our website to see if this could be of help.
What is that brand and model of the motherboard ? As this is an onboard NIC, you may contact the board vendor as they are in better position to assist you to check on the hardware aspect and also provide customized driver.
This is my system info :
Host Name: DESKTOP-I85PUN6
OS Name: Microsoft Windows 10 Pro
OS Version: 10.0.16299 N/A Build 16299
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: Windows User
Product ID: 00330-80000-00000-AA761
Original Install Date: 12/13/2017, 12:52:56 AM
System Boot Time: 12/14/2017, 5:58:37 PM
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
: Intel64 Family 6 Model 42 Stepping 7 GenuineIntel ~3300 Mhz
BIOS Version: Intel Corp. BEH6110H.86A.0120.2013.1112.1412, 11/12/2013
Windows Directory: C:\WINDOWS
System Directory: C:\WINDOWS\system32
Boot Device: \Device\HarddiskVolume2
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC+05:30) Chennai, Kolkata, Mumbai, New Delhi
Total Physical Memory: 3,928 MB
Available Physical Memory: 1,462 MB
Virtual Memory: Max Size: 5,336 MB
Virtual Memory: Available: 2,379 MB
Virtual Memory: In Use: 2,957 MB
Page File Location(s): C:\pagefile.sys
Logon Server: \\DESKTOP-I85PUN6
Hotfix(s): 4 Hotfix(s) Installed.
Network Card(s): 1 NIC(s) Installed.
: Intel(R) 82579V Gigabit Network Connection
Connection Name: Ethernet
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Hyper-V Requirements: VM Monitor Mode Extensions: Yes
Virtualization Enabled In Firmware: Yes
Second Level Address Translation: Yes
Data Execution Prevention Available: Yes
Manufacturer Intel Corporation
Model DH61WW (CPU 1)
Chipset Vendor Intel
Chipset Model Sandy Bridge
Chipset Revision 09
Southbridge Vendor Intel
Southbridge Model H61
Southbridge Revision B3
System Temperature 38 °C
Brand Intel Corp.
Thank you for the information. Version 22.10 refers to the software version but the driver version is the lower version number 22.214.171.124. Do you still encounter the said issue? As this is an onboard NIC on Intel board, you can further check with the desktop board support. However, please be informed this model is already end of interactive support, you may refer to this website for reference https://www.intel.com/content/www/us/en/support/articles/000016241/boards-and-kits/desktop-boards.html
Checking on the support site for DH61WW, Windows 10 is not on the supported operating system. https://downloadcenter.intel.com/product/54876
I will help forward your inquiry to the board support. Thank you.
thank u for your reply.
if windows 10 doest support then what I have to do .Pl suggest me an alternative to my problem as each and every time I switch on my system I have to scan or restart the system then only I am getting connected to the internet
let me know what I have to do to overcome my problem
There is not much that we can do for you. If the driver provided does not work (you are the first to run into this), then there is nothing you can do (Windows 10 is not supported).
The only viable solution is to purchase a PCIe-based Networking card (you can get these pretty cheaply) and install and use it in place of the Intel onboard solution.
When you add this replacement, remember to go into BIOS Setup and disable the onboard solution so that it doesn't interfere with this replacement solution.
Hope this helps