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1. Re: Problem with installing the video driver
Dec 8, 2017 2:01 PM (in response to GoldD)This message was posted on behalf of Intel CorporationHi GoldD: Thank you very much for contacting the Intel® Graphics communities. We will do our best to assist you with this matter.
In regard to your inquiry, we always recommend to install the graphics driver provided by the manufacturer of the board.
On the link below you will find the instructions to install driver 4653 manually:
https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html
https://downloadcenter.intel.com/download/26813/Intel-Graphics-Driver-for-Windows-15-33-?product=81499
Any further questions, please let me know.
Regards,
Alberto R
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2. Re: Problem with installing the video driver
GoldD Dec 9, 2017 12:21 AM (in response to Intel Corporation)Hello, this method did not help
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3. Re: Problem with installing the video driver
GoldD Dec 9, 2017 10:41 AM (in response to Intel Corporation)"The system detected drivers, but an error occurred when trying to install these drivers. Return due to timeout"
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4. Re: Problem with installing the video driver
Dec 11, 2017 3:25 PM (in response to GoldD)This message was posted on behalf of Intel CorporationGoldD: Thank you for letting us know that information.
In order to better assist you, please provide the SSU report:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-
Also, please provide the DXDiag File
Click on the “Start Menu”, Type “DxDiag”, Press “Enter”, Wait for the DirectX Diagnostic Tool to finish loading
In the DirectX Diagnostic Tool, click “Save All Information”, Save the file DxDiag.txt
To attach a file, you must click "Use Advanced Editor" in the top right corner of the response box, then the "attach" option will appear in the bottom right corner of the response box.
Any questions, please let me know.
Regards,
Alberto R
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5. Re: Problem with installing the video driver
Dec 18, 2017 6:14 PM (in response to GoldD)This message was posted on behalf of Intel CorporationGoldD: I just wanted to check if you saw the information we requested previously and if you need further assistance on this matter?
Any questions, please let me know.
Regards,
Alberto R