1 Reply Latest reply on Dec 7, 2017 10:18 AM by Intel Corporation

    dynamic platform and thermal framework not functioning?

    khalife95

      windows defender is saying that the intel dynamic platform and thermal framework isnt functioning properly, how  may i fix this ?

       

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        • 1. Re: dynamic platform and thermal framework not functioning?
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello khalife95,

           

          Thank you for joining the General Questions Community. I am sorry to hear you are having issues with this matter.

           

          The Intel® Dynamic Platform and Thermal Framework driver is normally installed when you install Windows on your computer. There is also a possibility to find the driver available in your computer manufacturer's downloads site. So, you could try running Windows Updates or to check with your computer manufacturer for the re-installation of this driver, this might address the error message you are getting. From our side, the driver is not available for the reason mentioned above.

           

          Regards,

          Amy C.