2 Replies Latest reply on Dec 12, 2017 4:32 PM by Intel Corporation

    Intel hd 530 black screen

    Hartmann82
      Hello

       

      I was using my computer normally and then it suddenly crashed, when I tried to reboot it I got a black screen right after the MSI logo during boot. So, I tried uninstalling my graphics drivers in safe mode and reinstalling them. problem: each time I try to install the Intel HD Graphics 530 drivers, my screen goes black again before the installation even finish.

       

      Laptop is an MSI GL72 6QD with a NVIDIA GEFORCE GTX 950M (works fine if installed alone) and an Intel HD Graphics 530, running on Windows 10 64 bits.

       

      I tried using the customized drivers from the MSI website as well as the generic intel drivers. I also tried installing the intel drivers before and after the NVIDIA drivers.

       

      I've had this problem for the past weeks, Do any of you have a solution?

       

      Thanks a lot