8 Replies Latest reply on Dec 14, 2017 7:21 PM by Intel Corporation

    VGA problems S1200kpr

    Pasa66

      after i have disabled onboard VGA,

      I'm unable to enable again,

      even if i enable it in bios it still dont work

        • 1. Re: VGA problems S1200kpr
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello Patrik,

          If you have video display, turn off your system, move the BIOS configuration jumper to position 2-3, turn your system on again, after the POST runs, setup will run automatically and the maintenance menu will be displayed.

          Press F9 in order to restore the BIOS default options.

          You can find more additional information on the technical product specification on page 39.

          Once you load the BIOS default settings, turn your system off again, move the BIOS configuration jumper to normal position and check if the VGA port works.

          If you do not have any video display, please remove the CMOS battery and remove all power from your system between 10 to 30 minutes, then check if the problem continues.

          Finally, please let us know if you are getting any beep code or error message.

          Best regards,
          Sergio S.

          • 2. Re: VGA problems S1200kpr
            Pasa66

            no success,

            still no VGA out,

             

            The senario was the following,

             

            I was adding a graphic card,

            booted up everything works

            reboot into Bios,

            Disable internal graphics,

            reboot to OS,,

            everything works,

             

            reboot to Bios,

            enable internal graphics

            saved changes,

            shutdown ,

            removed extra graphics card,

             

            booted upp, beeping for no grphics, but booted to os, (tested to RDP to server, ok)

             

            i'm not the only one that have this odd problem

             

            Battery powered SSD - Computer Audio - JPLAY - hi-end audio player for Windows

            • 3. Re: VGA problems S1200kpr
              Intel Corporation
              This message was posted on behalf of Intel Corporation

              Hello Patrik,

               

              Please try to perform a BIOS recovery on your system:

                  1. Copy the recovery file (*.bio) to a bootable USB thumb drive.
              You can download the BIOS recovery file here.

               

                  2. Place the thumb drive in a USB port of the target system.
                  3. Shut down the system and unplug AC power.

               

                  4. Open the chassis and remove the BIOS Configuration Jumper. See the
                  Technical Product Specification for details including the location of this jumper. Page 38

               

                  5. Power the system on.

               

                  6. Wait 2-5 minutes for the update to complete.

               

                  7. System will either turn off when the recovery process is completed or it
                  will prompt you to turn off the system.

               

                  8. Remove the thumb drive from the USB port.

               

                  9. Replace the BIOS Configuration Jumper.

               

                  10. Restart system.

               

              If the problem continues, please send us an screenshot on how are you enabling the onboard VGA on the BIOS

               


              Best regards,
              Sergio S.

              • 4. Re: VGA problems S1200kpr
                Pasa66

                no success

                still same odd problem

                • 5. Re: VGA problems S1200kpr
                  Intel Corporation
                  This message was posted on behalf of Intel Corporation

                  Hello Patrik,

                  Please remove the CMOS battery and remove all power ( remove the memory, power supply connector, SSDs, hard drives from your system between 1 to 2 hours, then check if the problem continues.

                  If the problem continues, please send a screenshot of the BIOS screen, showing us how are you enabling the VGA on the BIOS.


                  Best regards,
                  Sergio S.

                  • 6. Re: VGA problems S1200kpr
                    Pasa66

                    I have found a solution ,

                    It is not possible to get it work with recovery of the latest BIOS ver:0026 !

                     

                    But if I do a recovery of the with BIOS ver:0023 every thing work again,

                     

                     

                    So they must be a bug in ver 0026

                    • 7. Re: VGA problems S1200kpr
                      Intel Corporation
                      This message was posted on behalf of Intel Corporation

                      Hello Patrik,

                      We are glad to hear that you were able to resolve your issue. Please let us know if you need further assistance.

                      Best regards,

                      Sergio S.

                      • 8. Re: VGA problems S1200kpr
                        Intel Corporation
                        This message was posted on behalf of Intel Corporation

                        Hello Patrik,

                        I am following up your case. I case you need further assistance please feel free to contact us back.

                        Best regards,

                        Sergio S.