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Hi kdy: Thank you very much for contacting the Intel® Processors communities. We will do our best to try to provide the information you are looking for.
In regard to your inquiry, yes, the processor does support the Intel® Virtualization Technology, as you can confirm on the following link:
Also, the fact that you can enable and disable the feature in the BIOS it means the processor supports it.
At this point the best thing to do will be to get in contact with Dell directly to confirm if there is anything else that you need to do on the BIOS to activate the feature:
Any further questions, please let me know.
I think you should perform a Bios Update. The Bios must be outdated. You can get one from the Dell website.
Once the Bios is updated you can enable Intel Virtualization technology by taking help from this guide:-