7 Replies Latest reply on Dec 15, 2017 1:33 PM by rguevara

    Remote Keyboard Windows app not launching

    JFG

      Hi,

       

      The app won't launch anymore on my computer. I tried reinstalling after an uninstall and reboot, but it just doesn't launch. I see a "cmd" window that quickly open and close. How am I suppose to scan the QR code if the app won't launch?  I've attached the SSU report.

       

      Except for the graphics and LAN drivers, I've applied all of the Intel updates available + remote keyboard Windows app.

       

      Not sure what else I can do at this point...

       

      Thanks in advance for your help.

      JF