2 Replies Latest reply on Dec 1, 2017 7:27 PM by Doggerland_Mackem

    Dell Inspiron 13 5000 / Intel HD 620 Graphics Driver for Windows 8.1 / Intel Core i3 7100

    Doggerland_Mackem

      Hi,

       

      I have the following configuration:

       

      Dell Inspiron 13 5000 series

      Intel HD 620 Graphics

      Intel Core i3 7100 CPU

       

      I've just moved the computer over to dual boot between Windows 10 (it's installed operating system) and Windows 8.1.   I've found Windows 8.1 to be a little less bloaty, a little snappier, plus I can control when updates are installed.   With a slow broadband connection where I live, Windows 10 insisting on downloading updates can slow down the broadband at times to the point it can seem like I'm back on dial-up.

       

      I tried installing the Intel HD 620 Windows 10 driver under Windows 8.1 and I got a message saying my processor was designed to work with Windows 10.

       

      I've been reading the below threads and tried to use some of the solutions suggested where relevant to Windows 8.1, however, I've failed to make any of the solutions to work.

       

      Can't find correct graphics driver for windows 7.

       

      No Intel HD Graphics 620 Driver for Windows 8.1?

       

      At the moment, I'm stuck with "Microsoft Basic Display Driver" as my standard configuration, however, I know I'm not getting the best out of my system as it stands.   My system is still slightly sharper under Windows 8.1 so I intend to persevere.

       

      I did try posting to the end of one of the old threads, however, it appears they're now no longer live so to speak hence the new thread.

       

      Can anyone help?

       

      Thanks and regards,

       

      Ian

        • 1. Re: Dell Inspiron 13 5000 / Intel HD 620 Graphics Driver for Windows 8.1 / Intel Core i3 7100
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello Doggerland_Mackem,
           
          I understand you are trying to install graphics driver on Windows 8.1*.
           
          Let me apologize for any inconvenience this issue may be causing to you.
           
          What happens is that the Intel® HD Graphics 620 supports Windows 10* only so there are no drivers available for older operating systems including Windows 8.1*.
           
          The following links will provide more compatibility information.
           
          https://www.intel.com/content/www/us/en/support/articles/000005526/graphics-drivers.html
           
          https://support.microsoft.com/en-us/help/4012982/the-processor-is-not-supported-together-with-the-windows-version-that
           
          Let me know if you have or not any other inquiry.
           
          Regards,
          Fred D.

          • 2. Re: Dell Inspiron 13 5000 / Intel HD 620 Graphics Driver for Windows 8.1 / Intel Core i3 7100
            Doggerland_Mackem

            @Fred D.

             

            As it happens, using the links above, I've sorted out the problem and by editing the "igdlh64.inf" file, managed to install a set of Windows 10 Intel HD 620 drivers into Windows 8.1.   The below solution might also work on Windows 8.

             

            What I've done is to create a new ZIP file with the edited "igdlh64.inf" file, based on driver version "21.20.16.4552".

             

            The new instructions are as follows:

             

            1) Download "Intel HD 620 Windows 8,1.zip" from the following location:

             

                             https://mega.nz/#!txA1kYJD!RQCfaJ1Q9b2KdXbmIfT1gEiSElbE4mUI3PIpQqUWKMg

             

            2) Open an MS-DOS window in Admin mode by right clicking on the start button and selecting "Command Prompt (Admin).

            3) Enter "bcdedit /set testsigning on".

            4) Reboot the computer.

            5).After reboot in Windows open Device Manager and choose update driver (right click on MS video driver) -> choose Browse... -> choose Let me pick... -> open have disk and choose already edited igdlh64.inf (in folder Graphics) and confirm that you agree that driver is not digitally signed.

            6) Open an MDS-DOS window in Admin mode by right clicking on the start button and selecting "Command Prompt (Admin).

            7) Enter "bcdedit /set testsigning off".

            8) Reboot the computer.

             

            If instructions 2), 3) and 4) don't work, then try the following:

             

            1. Reboot your PC using "Advanced Startup" (Settings -> Change PC Settings -> Update and recovery -> Recovery -> Advanced Startup)

            2. Go to: Troubleshoot -> Advanced Options -> Startup Settings -> click Restart and after restart hit F7 (option 7) to "Disable Driver Signature Reinforcement".

            3. Go to instruction 5 above.

            4. Reboot your PC using "Advanced Startup" (Settings -> Change PC Settings -> Update and recovery -> Recovery -> Advanced Startup)

            5. Go to: Troubleshoot -> Advanced Options -> Startup Settings -> click Restart and after restart hit F7 (option 7) to "(Re)enable Driver Signature Reinforcement".

             

            Hope that helps,

             

             

            Regards,

             

             

            Ian