I understand you have a problem with HDMI connection after Windows® updates. Let me help you on this matter.
I will need additional details about your hardware configuration, please run the following utility to identify the hardware on this laptop. Please attach the results.
To attach a file, you must click "Use Advanced Editor" in the top right corner of the response box, then the "attach" option will appear in the bottom right corner of the response box.
Thank you for the update and the report.
Please try updating to the latest graphics drivers version 4849
Install the driver manually and follow steps here and let me know your findings.
Thank you for your email and the information you supplied.
I did have an attempt at updating but failed miserably. Luckily my friend took my laptop into his work and a chap from IT has apparently removed and reinstalled a driver.
Im happy to say the image and audio now works perfectly.
Hopefully this continues.
Thanks again. Much appreciate and a really fantastic service to have somebody give advice.
Well done Intel!