This message was posted on behalf of Intel Corporation
Thank you for joining the Graphics Community. I am sorry to hear you are having issues with this matter.
Is possible that you set up is missing some drivers, this since it should handle this resolution. Provide the following report Download Intel® System Support Utility for Windows* in order to check some updates for your computer model.
To attach a file, you must click "Use Advanced Editor" in the top right corner of the response box, then the "attach" option will appear in the bottom right corner of the response box.