I've been using Intel Rapid Storage Technology for a couple years on my home PC, but it just recently stopped working. I'm running a single 250GB Samsung SSD for my OS, and 3 x 3TB Seagate Drives in a RAID 5 for storage. I also have a couple of other drives with other OS's installed for dual-boot, but they're not really relevant to my situation here...
Other Specs of Note:
OS: Windows 7 Professional (64-Bit)
Version: 6.1.7601 SP1
BIOS Version/Date: American Megatrends Inc. 0403, 10/23/2013
SMBIOS Version: 2.7
MOBO: ASUS Rampage IV Black Edition, Rev 1.xx
Earlier today, I went to burn a DVD and noticed my DVD drive was missing, as was my storage drive (I basically just had C:\ and a couple of virtual disk drives from Daemon Tools). Upon further investigation, I also noticed all of my drives except my OS drive were missing from Disk Management.
I checked my virus scans, and took all the available Windows updates to no avail. Then I tried running 'Windows Memory Diagnostic Tool (mdsched.exe)' but it found no errors. Finally, I powered down, unplugged, took the case apart and checked all of my connections (they were good). When I booted back up, I loaded into BIOS to check a few things, and noticed all of the drives were appearing there (which was reassuring). After I checked that and tried to boot, I got a black screen during POST that stated "The system found unauthorized changes on the firmware, operating system, or UEFI drivers". After a bit of Googling, I came across this SuperUser article which suggested disabling Secure Boot. I did that and my PC booted without issue.
After that boot, it automatically installed several drivers, which seemed to align with my various disk drives, upon conclusion of those drive installs, the system prompted for a reboot, which I let it perform. It came back up without issue, and I now see all of my drives. The only problem is my E:\ drive (storage array) is showing up as an unformatted drive (which I have not allowed Windows to format or do anything else with). I tried to check IRST for array status, but the program won't launch.
The application icon appears in the system tray, and on hover it states 'Intel RST Service is not running.' On a whim, I checked services, and it was indeed not running, set to Startup Type 'Automatic (Delayed Start)'. I manually started the service, but nothing changed with the icon behavior. When I attempt to launch the application (either via right clicking the system tray icon and selecting 'Open Application', or by going through the Start Menu), I get a UAC prompt (which I accept), and after a few seconds, an error appears stating 'An unknown error occurred while running this application. If the problem persists, please restart your computer or try reinstalling the application.'
I'm hesitant to go much further with troubleshooting on my own, as I'm really concerned by the thought of losing my E:\ drive data (lots of family pictures/old files/etc...).
Has anyone else encountered this issue before, or have any solid suggestions as to what to check next?
Thanks in advance!