I understand that waking up the computer is taking from 20 to 60 seconds. This is really strange but let me try to help on this matter.
I will need to try to replicate this issue, in the meantime I need the version of the graphics drivers you experienced this problem.
If possible, please run the Intel® System Support Utility for Windows* and attach the results.
To attach a file, you must click "Use Advanced Editor" in the top right corner of the response box, then the "attach" option will appear in the bottom right corner of the response box.
Thank you for your time.
Sorry, I've been busy with work
I'm attaching the results from the System Support Utility.
Keep in mind that this info is from my Laptop in it's current state. So the Intel HD drivers aren't up to date (since updating make the issue appear)
Thank you for the report. I appreciate the time you took to get this information.
I would like to confirm if this issue happens with driver version 4849
I recommend loading the driver manually, please bear in mind our drivers are generic and they may or may not have features supported by your computer model.
Follow step by step instructions to install the driver manually here
Sorry it has taken me so long to answer.
No, I wasn't able to install the drivers. As I try to run the .exe I get an error message saying that the drivers aren't for my computer and I should use the ones provided by the manufacturer.
Also, after the latest windows update my issue has gotten worse since now it somehow auto installed the newest drivers and I'm unable to roll back to the previous version (which temporarily fixed the issue). When I go to properties - drivers the "roll back to previous version" option is now greyed out.
Any other suggestions? It really sucks that my Laptop is currently locked in state where it takes up to minute to wake up from sleep
You can try contacting Intel customer support directly and we can have a remote session to try to install the graphics driver manually.
Please contact us via chat at http://intelsupportchat.force.com/icslivechat/ics_tech_graphics_ww_english_Chat
Try copying and pasting the link above in a separate window.