4 Replies Latest reply on Nov 29, 2017 4:35 PM by wls54

    ITMB Driver Not Available

    wls54

      itmbdriver.png

       

      when booting my PC I get this message everytime, have downloaded and tried to install the version from another thread ITBM 3 ( its1.02.2 ) but I get the exact same message in the picture. I tried to uninstall it but its there but not there

       

      uninstallitmb.png

       

      I have just upgraded my computer and reintsalled Windows 10 Home. PC is :

      Intel i7 8700K

      Gigabyte Aorus 370 Gaming 7 mobo and Aorus 1080 ti GPU

      Corsair CMD32GX4M4A2666C15 memory

      Hard drive is a M.2 Samsung 950 pro 512GB

       

      Would like to have it working or get rid of it and not have that message

        • 1. Re: ITMB Driver Not Available
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hi wls54,

          I understand you are getting a problem with Intel® Turbo boost driver. Let me help you on this matter.

          I was checking some documentation we have for this issue and I found this error was previously reported. Please take a look at this FAQ for the error message.

          Let me know if you still need assistance.

          Thanks

          Allan J.

          • 2. Re: ITMB Driver Not Available
            wls54
            from the FAQ
            RequirementsWhat are requirements for Intel® Turbo Boost Max Technology 3.0?

            Intel® Turbo Boost Max Technology 3.0 requires:

            • A supported processor
            • A supported operating system
            • A driver and has an associated User Interface application
            • An X99 or X299-based board with an enabled BIOS / firmware that supports this feature
            We recommend verifying with your motherboard vendor that support for this technology is enabled on your motherboard / BIOS.Which Intel® Core™ Processors support Intel® Turbo Boost Max 3.0 Technology?
            • Intel® Core™ i7-6950X, i7-6900K, i7-6850K and i7-6800K Processors
            • Intel® Core™ i9-7980XE, i9-7960X, i9-7940X, i9-7920X, i9-7900X and i7-7820X Processors
            • Intel® Xeon® Processor E5 1600 v4 Family
            NoteNo other desktop processors support this Intel® Turbo Boost Max Technology 3.0.
            Ok, so the new Z370 platform doesnt have this and the new intel i7 8700K doesnt support this feature. So how can I remove this message as it cant find the location to remove the drivers ? Or are these FAQ out of date ?
            Alt text to be used for img
            • 3. Re: ITMB Driver Not Available
              Intel Corporation
              This message was posted on behalf of Intel Corporation

              Hi wls54,

              Based on the processor specifications, there is no Intel® Turbo Boost 3.0.

              If this a program installed on your computer, it should be located on Apps and Features.

              Here is how to uninstall any program in Windows® 10:

              Open the Start menu.
              Click Settings.
              Select Apps & features from the left pane...
              Select the program you wish to uninstall...
              Click the Uninstall button that appears.

              Hope it helps
              Allan J.
               

              • 4. Re: ITMB Driver Not Available
                wls54

                If you read my original post you would see that uninstalling doesn't work.

                 

                Problem is when you think you are doing a clean reinstallion through Update and Security /Recovery and  "reset" in Win 10 you are not as they keep old drivers. So basically if you have problems this is a horrible way to do it . I found my Win10 USB stick and used that to reinstall Windows and to be save I deleted the partion and created a new one before formatting it. Now I dont have this problem anymore.