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SkylerM: Thank you very much for contacting the Intel® communities. We will do our best to try to assist you with this scenario.
I will transfer your case to the proper department, an agent will further assist you in there.
21skdy, Chriistalon: For us to better assist you, please submit your inquiry on a new thread:
Let me apologize for any inconvenience.
Any further questions, please let me know.
It seems there was a bug with a new functionality that was added to the redemption process. I apologize for the inconvenience. The fix was implemented on Sunday.
Can you please try the starterpack website again if you haven't already? The redemption process should be working now. Please let us know if you see any further issues. Thank you!
Support Community Manager