The Intel folks who will have to fix the website issues are probably on vacation (due to the U.S. Thanksgiving holiday). They are supposed to be back in the office tomorrow. Watch for updates...
It seems there was a bug with a new functionality that was added to the redemption process. I apologize for the inconvenience. The fix was implemented on Sunday.
Can you please try the starterpack website again if you haven't already? The redemption process should be working now. Please let us know if you see any further issues. Thank you!
Support Community Manager