This message was posted on behalf of Intel Corporation
I understand you are trying to redeem game codes but you are getting some problems with the code. Let me apologize for any inconvenience on this matter. Let me help you with this.
I am forwarding this information to the appropriate department. They will contact you as soon as possible with a resolution of this matter.
Thanks for letting us know about this. There was a bug with a new functionality that was added to the redemption process. I apologize for the inconvenience. The fix was implemented on Sunday.
Can you please try the starterpack website again? The redemption process should be working now. Please let us know if you see any further issues. Thank you!
Support Community Manager