This message was posted on behalf of Intel Corporation
Hi LuckyLuc: Thank you very much for contacting the Intel® communities. We are sorry to hear the master key is not working.
In regard to this scenario, I will transfer this case to the proper department, and agent will further assist you in there.
The Intel folks who will have to fix the website issues are probably on vacation (due to the U.S. Thanksgiving holiday). They are supposed to be back in the office tomorrow. Watch for updates...