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7g3ps: Thank you very much for contacting the Intel® communities. We will do our best to try to assist you with this matter.
In order to provide a possible solution I will transfer this case to the proper department, an agent will further assist with this subject in there.
Lessyfancy: Please submit your inquiry on a new thread, for us to better assist you and in order to try to fix the problem:
Let me apologize for any inconvenience.
Thanks for letting us know about this. We found a bug with a new functionality that was added to the redemption process. I apologize for the inconvenience. The fix was implemented on Sunday.
Can you please try the starterpack website again? The redemption process should be working now. Please let us know if you see any further issues. Thank you!
Support Community Manager