4 Replies Latest reply on Nov 24, 2017 6:52 PM by Nim@

    How resolve mirroring issue between HP laptop and Hisense Smart TV 7 Series?

    Nim@

      Hi everyone,

       

      I have recently bought a new Hisense smart tv 7 series and I am not able to connect it to my HP Laptop. The TV does connect to Android devices flawlessly but when I want to connect it with my laptop this error pops up: something went wrong, your display couldn't connect. I have an HP laptop with the following configs:

       

      Computer Manufacturer

      Hewlett-Packard

      Computer Model

      80C2

      Operating System (O/S)

      Microsoft Windows 10, 64-bit

       

       

      Operating System (version)

      10.0.15063

      System RAM

      8.0 GB

       

       

      Graphics Product [1]Intel(R) HD Graphics 5500
      Video Memory4.0 GB
      Graphics Product [2]Intel(R) HD Graphics 5500
      Video Memory

      4.0 GB

       

      PROCESSOR INFORMATION
      ManufacturerIntel
      ModelIntel(R) Core(TM) i7-5500U CPU @ 2.40GHz
      Intel Processor analysis toolsIntel Processor analysis tools
      CPU Speed2.4 GHz

       

      WIRELESS NETWORKING INFORMATION
      Wireless Networking ProductBroadcom BCM43142 802.11 bgn Wi-Fi M.2 Adapter

      I really appreciate any help in order to rectify this issue. Many thanks and I am waiting for your responses.

       

      Best regards,

      Nim@