3 Replies Latest reply on May 31, 2018 4:11 PM by teserr

    HD Graphics 4000 - 4K Support

    srqfrank

      I'd like to know if my current system is capable of supporting a 4K display (Acer - CB281HK 28" LED 4K UHD FreeSync Monitor is the consideration). OS is Windows 10, i7-3770S, 10.18.10.4358 (most recent available through Windows update). I've attached the Intel HD Graphics report for the current configuration. My targeted use is for Photoshop & Lightroom photo editing, video is not a serious consideration or requirement. I see the ability to add custom resolutions through the control panel, but want to make sure it's going to be possible to get it working before purchasing the display.

       

      Intel(R) HD Graphics 4000


      Report Date: Monday, November 20, 2017
      Report Time [hh:mm:ss]: 9:50:15 AM
      Driver Version: 10.18.10.4358
      Operating System: Windows* 10 Pro (10.0.15063)
      Default Language: English (United States)
      Installed DirectX* Version: 12.0
      Supported DirectX* Version: 11.0
      Shader Version: 5.0
      OpenGL* Version: 4.0
      OpenCL* Version: 1.2
      Physical Memory: 8097 MB
      Processor: Intel(R) Core(TM) i7-3770S CPU @ 3.10GHz
      Processor Speed: 3093 MHz
      Vendor ID: 8086
      Device ID: 0162
      Device Revision: 09

       


      * Processor Graphics Information *


      Processor Graphics in Use: Intel(R) HD Graphics 4000
      Video BIOS: 2137.0
      Current Resolution: 1680 x 1050

       


      * Devices connected to the Graphics Accelerator *


      Active Displays: 2

       


      * Digital Display *


      Display Type: Digital
      Serial Number: HWP26a9
      DDC2 Protocol: Supported
      Gamma: 2.2
      Connector Type: HDMI
      Device Type: Digital Display


      Maximum Image Size
      Horizontal Size: 18.5 inches
      Vertical Size: 11.81 inches


      Supported Modes
      640 x 480 (60p Hz)
      640 x 480 (75p Hz)
      720 x 400 (70p Hz)
      800 x 600 (60p Hz)
      800 x 600 (75p Hz)
      832 x 624 (75p Hz)
      1024 x 768 (60p Hz)
      1024 x 768 (75p Hz)
      1152 x 870 (75p Hz)
      1152 x 720 (60p Hz)
      1280 x 1024 (75p Hz)
      1280 x 960 (60p Hz)
      1440 x 900 (60p Hz)
      1600 x 1000 (60p Hz)
      1680 x 1050 (60p Hz)

       

      Power Management Support
      Standby Mode: Supported
      Suspend Mode: Supported
      Active Off Mode: Supported


      Raw EDID:
      00 FF FF FF FF FF FF 00 22 F0 A9 26 01 01 01 01
      14 11 01 03 80 2F 1E 78 EE B5 35 A5 56 4A 9A 25
      10 50 54 A5 6B 90 71 00 81 40 95 00 A9 00 B3 00
      01 01 01 01 01 01 21 39 90 30 62 1A 27 40 68 B0
      36 00 D9 28 11 00 00 1C 00 00 00 FD 00 30 4C 18
      52 10 00 0A 20 20 20 20 20 20 00 00 00 FC 00 48
      50 20 77 32 32 30 37 0A 20 20 20 20 00 00 00 FF
      00 43 4E 44 37 32 30 31 39 52 4B 0A 20 20 00 E6

       

      * Digital Display2 *


      Display Type: Digital
      Serial Number: HWP26a9
      DDC2 Protocol: Supported
      Gamma: 2.2
      Connector Type: DisplayPort
      Device Type: Digital Display


      Maximum Image Size
      Horizontal Size: 18.5 inches
      Vertical Size: 11.81 inches


      Supported Modes
      640 x 480 (60p Hz)
      640 x 480 (75p Hz)
      720 x 400 (70p Hz)
      800 x 600 (60p Hz)
      800 x 600 (75p Hz)
      832 x 624 (75p Hz)
      1024 x 768 (60p Hz)
      1024 x 768 (75p Hz)
      1152 x 870 (75p Hz)
      1152 x 720 (60p Hz)
      1280 x 1024 (75p Hz)
      1280 x 960 (60p Hz)
      1440 x 900 (60p Hz)
      1600 x 1000 (60p Hz)
      1680 x 1050 (60p Hz)

       

      Power Management Support
      Standby Mode: Supported
      Suspend Mode: Supported
      Active Off Mode: Supported


      Raw EDID:
      00 FF FF FF FF FF FF 00 22 F0 A9 26 01 01 01 01
      0A 11 01 03 80 2F 1E 78 EE B5 35 A5 56 4A 9A 25
      10 50 54 A5 6B 90 71 00 81 40 95 00 A9 00 B3 00
      01 01 01 01 01 01 21 39 90 30 62 1A 27 40 68 B0
      36 00 D9 28 11 00 00 1C 00 00 00 FD 00 30 4C 18
      52 10 00 0A 20 20 20 20 20 20 00 00 00 FC 00 48
      50 20 77 32 32 30 37 0A 20 20 20 20 00 00 00 FF
      00 43 4E 44 37 31 30 31 58 54 46 0A 20 20 00 D5

       

      * Other names and brands are the property of their respective owners.

        • 1. Re: HD Graphics 4000 - 4K Support
          Stefan3D

          Maximum Display Resolution

          DisplayPort* 2560 x 1600, HDMI*, VGA

          source: 3rd Gen HD Graphics Quick Reference Guide | Intel® Software

          • 2. Re: HD Graphics 4000 - 4K Support
            srqfrank

            Thanks for you response. That's what I came up with as well, but I found several articles saying that with the 2 DisplayPorts I could use them with one display and double the bandwidth? I believe it also stated I would need DisplayPort 1.2 and a driver update in order to configure it that way. I'm not able to determine the DisplayPort version I have, but it appears Ivy Bridge only supports 1.1. Should I assume that whatever they're doing will not be applicable to what I have?

            • 3. Re: HD Graphics 4000 - 4K Support
              teserr

              Sorry to revive this thread, but is happens to be well referenced on the search engine ....

               

              i've got some good news for you & other HD4000 users, if your machine has some decent HDMI support (no need for 2.0 or greater, 1.2)

               

              See this thread at Intel forum :

               

              Intel HD4000 running UHD (3840x2160) over HDMI

               

              As a summary, yes HD4000 can work with UHD as long as your screen support 24Hz. The issue is that most monitor do not support 24Hz. But most TV with HDMI do support 24Hz for legacy purposes.

               

              You can find in some Intel annoucement in the archive sites that the HD4000 was touted to support 4K, but sometime Intel has decided not pushed this as an official supported feature. But anyway, it do works. I have one of such system and can use it without problem on a OLED 4K panel, event with latest build   The only issue is to get the Intel software that build the profile because the tool is no more directly bundled ... but anyway "it works".

               

              Rgs,

              TM