This message was posted on behalf of Intel Corporation
Thank you for joining the Processors Community. I am sorry to hear you are having these black screens.
You could try updating the drivers for several components in your laptop. Try updating your BIOS, Chipset, Management Engine and if available the driver for Turbo Boost, you should be able to find these with your computer manufacturer. If the issue persists after trying this suggestion, then the best thing to do will be replacing the computer.