We understand that your Intel® SSD 530 Series failed the Read Scan on Intel® SSD Toolbox.
Thanks for sharing the SSD's S.M.A.R.T. log. Based on it, the SSD seems to be in good health. The error may be caused by corrupted data on the drive. We recommend to create a back up of the information on the drive and run a secure erase.
You can secure erase the SSD using Intel® SSD Toolbox. You may also use Microsoft* DiskPart* as instructed in the article below:
- Removing Partitions with Microsoft DiskPart*
After doing, please run the Full Diagnostic scan again and let us know the results.
We're wondering if you had the chance to go through the recommendations indicated in our previous post and if they were helpful.
Thank you for taking the time to follow up. Between the holiday season and other events I have not yet tried a fresh install of the OS on the Intel SSD.
Additionally, the copy of Windows that I have is an OEM version. Wiping the drive clean for a fresh install would require the purchase of another license key that I do not have at this time.
You're welcome! We understand that you don't want to lose your current Windows* 10 OEM license.
As an alternative, please run the chkdsk /f on your SSD from an elevated command prompt window. You can find more details and information on how to use this command here:
Note: Intel supplies these links as a courtesy to our customers and does not endorse these tools or links over any other options. The customer assumes full responsibility for proper use of these tools.
Please restart the system after the chkdsk /f finishes and let us know if the program finds and corrects any errors. Run the Full Diagnostics again from Intel® SSD Toolbox.
I have a problem about the intel SSD Optimizer of 530 series 120GB,as the following snipping picture,
could you giving me some explain about the error code(10/114),and if you have some suggestions to solve the problem, show me please~
Thank you very much~~@Eugenio F
Thanks for posting. We understand that you're receiving error (10/114) for Intel® SSD Optimizer at Intel® SSD Toolbox.
Just to confirm, do you receive this error before running the Optimizer, or after? As for possible solutions, please install the latest Intel SSD Toolbox version (3.4.9 as of today):
- Intel® Solid State Drive Toolbox
Once installed, make sure the firmware for your Intel® Solid State Drive 530 Series is up to date. The latest firmware versions for this drive are DC32 for the 2.5" form factor, and DC33 for the mSATA. After that, please reboot your system and try again.
Please let us know how it goes for you.
Thanks for updating Intel® SSD Toolbox. In order to further investigate the issue, we would like some additional information:
1. Intel® SSD Toolbox log. This log is created using the “Export” button in the “Homepage” of Intel® SSD Toolbox.
2. Intel® SSD Toolbox runtime log file. This should be found here: C:\intel\logs\intelSSDTDK.log
3. Intel® System Support Utility report. Download this tool, once it scans your system it will allow you to save the report.
Please attach these three files to your next reply. To enable file attachments, you will need to switch to the advanced editor mode while replying.
Thanks for sharing the requested files.
We noticed the firmware on your Intel® SSD 530 Series is LAFi, meaning this is a drive manufactured by Intel for a different company, most likely Lenovo*. Please confirm with your system manufacturer if there are firmware updates available for your SSD as this might help.
Intel® SSD Optimizer is a manual way to run TRIM on our SSDs. Please make sure your system has the requirements to run TRIM:
- Disable scheduled defragmentation.
- Go to This PC/My PC.
- Right click on your Intel® SSD and select Properties.
- Move to the Tools tab and select Optimize.
- Click on Change Settings and uncheck the box for "Run on shecdule (recommended). Please notice that if you leave this option checked, Windows* will run TRIM by itself, which might be a good alternative if you keep having issues with Intel® SSD Optimizer.
- Disable Superfetch:
- Press the Windows Key + R and type services.msc, then press Enter.
- Now on the Services window, scroll down until you find Superfetch.
- Double click on Superfetch and change the startup type to "Disable".
- Enable Microsoft Volume Shadow Copy Service*:
- Still on the Services windows, scroll down to find Volume Shadow Copy.
- Double click on it and change the startup type to "Automatic".
- Click Start to begin the service.
I hope this information will be useful for you.