1 Reply Latest reply on Nov 16, 2017 1:19 PM by Intel Corporation

    Issue using DC P3700 in Storage Spaces Direct.

    SeanS617

      Hello All!

       

      I am using 2 800GB DC P3700's as cache drives in a Storage Spaces Direct Implementation. There seems to be a huge issue using this drive as it is affecting the performance of the overall cluster. There has been an article posted by Microsoft concerning the issue and a small suggestion to remedy the event from popping up, but not actually fixing the storage issue. https://support.microsoft.com/en-us/help/4052341/slow-performance-or-lost-communication-io-error-detached-or-no-redunda

       

      I have all the SSDs on the latest firmware provided and I am just wondering if Intel is working on this issue, or if there has been any recommendations by Intel to resolve this issue.

       

      - Intel SSD DC P3700 Series CVFT724500ME800QGN -

      Bootloader : 8B1B0133

      DevicePath : \\\\.\\PHYSICALDRIVE0

      DeviceStatus : Healthy

      Firmware : 8DV101H0

      FirmwareUpdateAvailable : The selected Intel SSD contains current firmware as of this tool release.

      Index : 0

      ModelNumber : INTEL SSDPE2MD800G4

      ProductFamily : Intel SSD DC P3700 Series

      SerialNumber : CVFT724500ME800QGN

       

      - Intel SSD DC P3700 Series CVFT724500DP800QGN -

      Bootloader : 8B1B0133

      DevicePath : \\\\.\\PHYSICALDRIVE1

      DeviceStatus : Healthy

      Firmware : 8DV101H0

      FirmwareUpdateAvailable : The selected Intel SSD contains current firmware as of this tool release.

      Index : 1

      ModelNumber : INTEL SSDPE2MD800G4

      ProductFamily : Intel SSD DC P3700 Series

      SerialNumber : CVFT724500DP800QGN

        • 1. Re: Issue using DC P3700 in Storage Spaces Direct.
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hi SeanS617,

           

          We understand your situation regarding the performance of the Intel® SSD DC P3700 Series.

           

          We see that you have a technical case created with your local support team and they are checking this information for you, we suggest you continue the support with them. If you have any other questions then feel free to contact us again.

           

          Feel free to share any comments.

           

          Regards,
          Junior M.