This message was posted on behalf of Intel Corporation
lewist57: Thank you very much for contacting the Intel® NUC communities. We are sorry to hear that Intel® Remote keyboard application is not working properly.
You mentioned you already tried to un-install the application and re-install it again, please try that one more time, get into “Control Panel”, then look “Programs” choose “Uninstall a Program” and uninstall any previous version of the Intel® Remote keyboard, then reboot the system and install the following version:
We also wanted to confirm some details about your system, please provide the SSU report, the tool will allow you to save the report as a file, to attach a file, you must click "Use Advanced Editor" in the top right corner of the response box, then the "attach" option will appear in the bottom right corner of the response box:
Any further questions, please let me know.