Thank you for writing in Wired Communities. Can you share more information below?
1) What is the operating system?
2) Did you download the driver from Intel website? What is the driver version?
3) When you said the speed runs at 4 Mbs/s, are you connecting to the router from your ISP? Have you check with the ISP for the speed?
(I understand you were getting 35 Mb/s on the Xbox)
4) Is the router port speed configured as gigabit speed?
Further as this is an onboard NIC on HP* system, have you contact HP* for the support?
Please feel free to update me.
First of all.. Wow.. Thank you very much for the fast response..
1. Im currently running on Windows 10 Pro
2. No i didnt.. I let the PC search for itself after finding the adapter in the device manager.. Now that you mention, i could try to download it from the Intel site to see what happens. I did ran the hardware check from the Intel website (wich is very convenient btw) and it said the driver version is: 18.104.22.16812.
3. Yes i am.. My supplier is called Tele2 and i plugged a cable straight from the router into my xbox or pc.4. I actually dont know.. I didnt see an option to change that.. I only saw it could handle 1gb speed
Mmh no i have not.. I could also ask HP but i thought because it is an Intel adapter on an Intel motherboard i first try the Intel forums.. I will try anything at this moment so that is also a very good idea..
P.S. im sorry if i cant reply as fast as you, it is currently 4 oclock in the morning here in the Netherlands so i really have to get some sleep xD.. I hope it isnt gonna be a problem if i respond a bit later.
Thank you for the information. No worries, you can reply at your convenient time, there is no time constraint. The driver version seems good, it is Windows* 10 driver version for I217-LM.
Please check with your router support if there is any speed setting.
I understand the cable has no issue when connect to XBOX, in case you have a spare cable, please try as well.
You may also try configure the advance setting in network adapter property by tweaking some option that could help improve the performance but this depends on the setup and environment, there is no specific configuration which one to adjust:
The reason I refer to you to contact HP* is though this is an Intel Ethernet Controller but it is embedded on the third party system, as this component is part of the system, it is recommended for the board vendor to further support. Here is the reference website:
Hope the above information help.
Please feel free to update me if you have tried the suggestion and further contact HP* as they are in better to assist you with the onboard NIC which is part of their system. Hope to hear good news from you.
As an additional suggestion. YOu may also try the following configurations to see if these could be of any help:
Windows Auto-tuninig configuration
1) Go to command prompt with administrator privilege, type the following command "netsh interface tcp show global"
2) Check if "Receive Window Auto-Tuning Level" is set to "normal" ,
3) You may disable it by using the command netsh int tcp set global autotuninglevel=disabled
Large send offload
Go to advanced properties of I217 in device manager and disable the large send offload
Please feel free to update me. Thanks.