Thank you for joining the Rapid Storage Technology Community. I am sorry to hear you are having issues with this matter.
Could you please help us with the information below? This will help to address this behavior in the most accurate way.
- Did you install the operating system after setting the SATA mode to RAID?
- I noticed that there is a newer version available from Dell Site. I recommend uninstalling your current one, restart your computer and then to install the following version: Intel Rapid Storage Technology Driver and Management Console Driver Details | Dell US
Hi Amy C,
thanks for your reply. Yes we did a fresh installation of the OS after setting the SATA mode to "RAID On".
I will check the functionality with the updated version of the driver and let you know the result.
Best Regards, Martin
Hi Amy C
We installed the version you proposed with the same result.
The view from Windows is the same as from the BIOS level RAID interface, we see the disk and don't have any option to create a RAID.
Best Regards, Martin
I am sorry to hear that Martin!
I double checked your computer specs and noticed that your chipset model is the Intel® B250 Chipset, based on that I did a research and found that there is note on the datasheet that states the following: "Supports Intel® RST and System Acceleration with Intel® Optane Technology(without RAID support)". And, this could confirm that fact that the option to create a RAID volume is not present is related to that statement. Is there any chance to confirm this with Dell if your particular computer model supports RAID?
Find the documents I used below:
OptiPlex 3050 Tower, Small Form Factor and Micro specs: http://i.dell.com/sites/doccontent/shared-content/data-sheets/en/Documents/OptiPlex-3050-Towers-Technical-Specifications…
Intel® B250 Chipset datasheet: Datasheet, Vol. 1: Intel® 200 and Z370 Series Chipset Families PCH. See page 20 to check the statement mentioned above.
Hi Amy C.
We are still trying to confirm while indeed the documents you provided show this it is "as designed" that we can't create a RAID on that PC model.
Thanks for your kind assistance anyway. It helped me to prove to our internal customer that we need other hardware to be able to have the needed RAID.
So in the end we chose another device to cover our requirements and I can close the case.
Have a nice day! Martin