10 Replies Latest reply on Jan 30, 2018 6:10 AM by Intel Corporation

    BSOD on wake in Netwtw06.sys after driver update

    simtrip

      After updating my Wifi driver to 20.0.2.3 (2-3 weeks ago), I've twice gotten a blue screen crash on resume from sleep. As this driver version is the first to include the KRACK vulnerability fix, it is not reasonable to roll back to an older version. An inspection of the last memory dump reveals the following:

       

       

      PAGE_FAULT_IN_NONPAGED_AREA (50)

      Invalid system memory was referenced.  This cannot be protected by try-except.

      Typically the address is just plain bad or it is pointing at freed memory.

      Arguments:

      Arg1: ffff8009f4c00000, memory referenced.

      Arg2: 0000000000000002, value 0 = read operation, 1 = write operation.

      Arg3: fffff80032d896af, If non-zero, the instruction address which referenced the bad memory

          address.

      Arg4: 0000000000000002, (reserved)

       

      Debugging Details:

      ------------------

       

       

      DUMP_CLASS: 1

       

      DUMP_QUALIFIER: 401

       

      BUILD_VERSION_STRING:  15063.0.amd64fre.rs2_release.170317-1834

       

      SYSTEM_MANUFACTURER:  LENOVO

       

      SYSTEM_PRODUCT_NAME:  20FQS04X00

       

      SYSTEM_SKU:  LENOVO_MT_20FQ_BU_Think_FM_ThinkPad X1 Carbon 4th

       

      SYSTEM_VERSION:  ThinkPad X1 Carbon 4th

       

      BIOS_VENDOR:  LENOVO

       

      BIOS_VERSION:  N1FET55W (1.29 )

       

      BIOS_DATE:  09/08/2017

       

      BASEBOARD_MANUFACTURER:  LENOVO

       

      BASEBOARD_PRODUCT:  20FQS04X00

       

      BASEBOARD_VERSION:  SDK0J40697 WIN

       

      DUMP_TYPE:  1

       

      BUGCHECK_P1: ffff8009f4c00000

       

      BUGCHECK_P2: 2

       

      BUGCHECK_P3: fffff80032d896af

       

      BUGCHECK_P4: 2

       

      READ_ADDRESS:  ffff8009f4c00000 Nonpaged pool

       

      FAULTING_IP:

      nt!memcpy+af

      fffff800`32d896af 660f7f41e0      movdqa  xmmword ptr [rcx-20h],xmm0

       

      MM_INTERNAL_CODE:  2

       

      CPU_COUNT: 4

       

      CPU_MHZ: af8

       

      CPU_VENDOR:  GenuineIntel

       

      CPU_FAMILY: 6

       

      CPU_MODEL: 4e

       

      CPU_STEPPING: 3

       

      CPU_MICROCODE: 6,4e,3,0 (F,M,S,R)  SIG: BA'00000000 (cache) BA'00000000 (init)

       

      DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

       

      BUGCHECK_STR:  AV

       

      PROCESS_NAME:  System

       

      CURRENT_IRQL:  0

       

      ANALYSIS_VERSION: 10.0.16299.15 amd64fre

       

      TRAP_FRAME:  ffffcb80e41c3ec0 -- (.trap 0xffffcb80e41c3ec0)

      NOTE: The trap frame does not contain all registers.

      Some register values may be zeroed or incorrect.

      rax=0000000000040000 rbx=0000000000000000 rcx=ffff8009f4c00020

      rdx=0000377d57080000 rsi=0000000000000000 rdi=0000000000000000

      rip=fffff80032d896af rsp=ffffcb80e41c4058 rbp=0000000000000000

      r8=0000000000000000  r9=0000000000000800 r10=00000000ffffffff

      r11=ffff8009f4c00000 r12=0000000000000000 r13=0000000000000000

      r14=0000000000000000 r15=0000000000000000

      iopl=0         nv up ei ng nz na pe nc

      nt!memcpy+0xaf:

      fffff800`32d896af 660f7f41e0      movdqa  xmmword ptr [rcx-20h],xmm0 ds:ffff8009`f4c00000=????????????????????????????????

      Resetting default scope

       

      LAST_CONTROL_TRANSFER:  from fffff80032db3156 to fffff80032d7d580

       

      STACK_TEXT: 

      ffffcb80`e41c3c28 fffff800`32db3156 : 00000000`00000050 ffff8009`f4c00000 00000000`00000002 ffffcb80`e41c3ec0 : nt!KeBugCheckEx

      ffffcb80`e41c3c30 fffff800`32c9e6c6 : 00000000`00000002 ffff8009`f4c00000 ffffcb80`e41c3ec0 ffff8009`d7e8d500 : nt!MiSystemFault+0x116c36

      ffffcb80`e41c3cd0 fffff800`32d86d72 : ffff8009`00000005 ffff8009`00000001 00000000`00000000 ffffcb80`e41c3f30 : nt!MmAccessFault+0xae6

      ffffcb80`e41c3ec0 fffff800`32d896af : fffff800`3309960a 00000000`00040000 00000000`00000000 ffff8009`00000005 : nt!KiPageFault+0x132

      ffffcb80`e41c4058 fffff800`3309960a : 00000000`00040000 00000000`00000000 ffff8009`00000005 ffff8009`eb7c7190 : nt!memcpy+0xaf

      ffffcb80`e41c4060 fffff800`330993a4 : 00000000`00040000 00000000`00040000 00000000`00f3ef48 ffffcb80`e41c4160 : nt!CcCopyBytesToUserBuffer+0x4a

      ffffcb80`e41c40b0 fffff800`32c5588b : ffff8009`f11081f0 00000000`00000000 ffff8009`00040000 00000000`00000001 : nt!CcMapAndCopyFromCache+0x114

      ffffcb80`e41c4150 fffff802`b07d4032 : ffffa08d`00000002 00000000`00000001 ffffa08d`00f3ef48 ffffa08d`00000000 : nt!CcCopyReadEx+0x12b

      ffffcb80`e41c41e0 fffff802`b07cc5e3 : ffff8009`d7e50180 ffffcb80`e41c4470 ffffa08d`fa82fc00 00000000`000000ff : NTFS!NtfsCachedRead+0x1a6

      ffffcb80`e41c4250 fffff802`b07cb93e : ffff8009`ea73bad8 ffff8009`e4b70880 ffffa08d`fa82fc90 00000000`00000001 : NTFS!NtfsCommonRead+0xad3

      ffffcb80`e41c4440 fffff802`ae60563d : ffff8009`eb629b00 ffff8009`e4b70880 ffff8009`dc0c3df0 ffff8009`e4b70c68 : NTFS!NtfsFsdRead+0x1ee

      ffffcb80`e41c44f0 fffff802`ae6034d6 : ffffcb80`e41c4580 00000000`00000001 00000000`00000000 ffffcb80`e1cc0180 : FLTMGR!FltpLegacyProcessingAfterPreCallbacksCompleted+0x18d

      ffffcb80`e41c4560 fffff800`330a672f : ffff8009`eb7c7190 ffff8009`e4b70880 ffff8009`e4b70cb0 00000000`00000001 : FLTMGR!FltpDispatch+0xb6

      ffffcb80`e41c45c0 fffff800`330a5499 : ffff8009`00000001 ffff8009`eb7c7104 ffff8009`eb7c71e0 ffffcb80`e41c4870 : nt!IopSynchronousServiceTail+0x1af

      ffffcb80`e41c4680 fffff800`32d88413 : 00000000`00000100 00000000`00000000 00000000`00000000 00000000`00000000 : nt!NtReadFile+0x6a9

      ffffcb80`e41c4780 fffff800`32d80760 : fffff802`b5f73ea9 fffff802`b5e27a60 00000000`00000100 fffff802`b5e27ac8 : nt!KiSystemServiceCopyEnd+0x13

      ffffcb80`e41c4988 fffff802`b5f73ea9 : fffff802`b5e27a60 00000000`00000100 fffff802`b5e27ac8 fffff802`b5e27a98 : nt!KiServiceLinkage

      ffffcb80`e41c4990 fffff802`b5f74188 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00f3ef48 : Netwtw06+0x533ea9

      ffffcb80`e41c4a30 fffff800`32c2fe9b : ffff8009`00f3ef48 ffff8009`dcbc12f0 ffff8009`dcbcd060 ffff8009`e2333040 : Netwtw06+0x534188

      ffffcb80`e41c4a90 fffff800`32c4f168 : 00000000`00000100 ffff8009`ed89d640 fffff800`32c2fda0 00000000`00000000 : nt!IopProcessWorkItem+0xfb

      ffffcb80`e41c4b00 fffff800`32cedeb7 : 00000000`00000001 00000000`00000080 ffff8009`d7e8d500 ffff8009`ed89d640 : nt!ExpWorkerThread+0xd8

      ffffcb80`e41c4b90 fffff800`32d82a06 : fffff800`311fa180 ffff8009`ed89d640 fffff800`32cede70 ffffcb80`e41c4d29 : nt!PspSystemThreadStartup+0x47

      ffffcb80`e41c4be0 00000000`00000000 : ffffcb80`e41c5000 ffffcb80`e41be000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16

       

       

      THREAD_SHA1_HASH_MOD_FUNC:  e8a4222b200fd5e09a45e55f7343347a90e99999

       

      THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  3008069a119e51096ddb4b95f9511eca7af74429

       

      THREAD_SHA1_HASH_MOD:  acd05c535281c782b7d45b17bb5c152018f5e1ee

       

      FOLLOWUP_IP:

      Netwtw06+533ea9

      fffff802`b5f73ea9 33d2            xor     edx,edx

       

      FAULT_INSTR_CODE:  4489d233

       

      SYMBOL_STACK_INDEX:  11

       

      SYMBOL_NAME:  Netwtw06+533ea9

       

      MODULE_NAME: Netwtw06

       

      IMAGE_NAME:  Netwtw06.sys

       

      DEBUG_FLR_IMAGE_TIMESTAMP:  59d213eb

       

      STACK_COMMAND:  .thread ; .cxr ; kb

       

      BUCKET_ID_FUNC_OFFSET:  533ea9

       

      FAILURE_BUCKET_ID:  AV_INVALID_Netwtw06!unknown_function

       

      BUCKET_ID:  AV_INVALID_Netwtw06!unknown_function

       

      PRIMARY_PROBLEM_CLASS:  AV_INVALID_Netwtw06!unknown_function

       

      OSBUILD:  15063

       

      OSSERVICEPACK:  0

       

      SERVICEPACK_NUMBER: 0

       

      OS_REVISION: 0

       

      SUITE_MASK:  272

       

      PRODUCT_TYPE:  1

       

      OSPLATFORM_TYPE:  x64

       

      OSNAME:  Windows 10

       

      OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

       

      OS_LOCALE: 

       

      USER_LCID:  0

       

      OSBUILD_TIMESTAMP:  2017-09-29 09:20:26

       

      BUILDDATESTAMP_STR:  170317-1834

       

      BUILDLAB_STR:  rs2_release

       

      BUILDOSVER_STR:  10.0.15063.0.amd64fre.rs2_release.170317-1834

       

      ANALYSIS_SESSION_ELAPSED_TIME:  c5e

       

      ANALYSIS_SOURCE:  KM

       

      FAILURE_ID_HASH_STRING:  km:av_invalid_netwtw06!unknown_function

       

      FAILURE_ID_HASH:  {2101a6f1-56d4-96a1-954f-0b4ab4996965}

        • 1. Re: BSOD on wake in Netwtw06.sys after driver update
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hi simtrip, 

          We understand that you are having some BSODs after upgrading the driver to the latest Intel PROSet/Wireless WiFi Software 20.0.2.3.

          We recommend you to perform a clean installation of the drivers, please follow the next steps: 
           

          1.Get the latest Intel® PROSet/Wireless Software.

          2. Uninstall the Intel® PROSet/Wireless Software.

          a. Open Programs and Features (Uninstall a program) from the Control Panel.
          b. Select Uninstall or Change and then Remove.
          c. When prompted, choose to discard settings.

          3. Uninstall your wireless driver. Windows* with an inbox driver may natively support some wireless adapters. You cannot uninstall an inbox driver. Proceed to the next step if you start seeing the same version of the driver installed automatically after it’s uninstalled.
          a. Go to Device Manager.
          b. Expand the Network Adapters category.
          c. Right-click your Intel Wireless Adapter and choose to uninstall it.
          d. Make sure to select the option to Delete the driver software for this device.

          4. Clear out your temporary files.
          a. Press the Windows* key and R key simultaneously to open the run box.
          b. Type in: cleanmgr.exe and press the Enter key or OK.
          c. Place a checkmark next to Temporary Files. You can leave everything else checked or unchecked.
          d. Press OK and wait.

          5. Reboot your computer.
          6. Locate the driver you downloaded back in Step 1. Run as administrator and follow the wizard to completion. 

          If that does not work Please download and run the Intel® System Support Utility. Run the scan selecting "Everything." Save this report and upload.

          To enable attachments, make sure to select the option to "use advanced editor" while replying.

          We look forward to hearing back from you.

          Regards, 
          Junior M. 
          1 of 1 people found this helpful
          • 2. Re: BSOD on wake in Netwtw06.sys after driver update
            Intel Corporation
            This message was posted on behalf of Intel Corporation

            Hi simtrip,

             

            We would like to know if you read our previous post. If you have any other questions, we'll be waiting for your response.

             

            Regards,
            Junior M.

            • 3. Re: BSOD on wake in Netwtw06.sys after driver update
              simtrip

              I have read the previous post, and performed the suggested actions. However, since this was an issue that was not reliably reproducible, it is not easy for me to verify whether the issue at root has actually been resolved. I'll leave this issue dormant for now, and come back to it later if the system stays stable.

              • 4. Re: BSOD on wake in Netwtw06.sys after driver update
                Intel Corporation
                This message was posted on behalf of Intel Corporation

                Hi simtrip,

                Thanks for the reply.  Please let us know any update regarding this situation. 

                Regards, 
                Junior M. 

                • 5. Re: BSOD on wake in Netwtw06.sys after driver update
                  Intel Corporation
                  This message was posted on behalf of Intel Corporation

                  Hi simtrip,

                  We haven't heard back from you in a while. Have you been able to resolve this issue?

                  Regards,
                  Junior M.
                   

                  • 6. Re: BSOD on wake in Netwtw06.sys after driver update
                    Boeg

                    I'm not the OP, but I had a very similar issue with a Lenovo X1 Yoga on Windows 10. It so far didn't reoccur after I followed your instructions.

                    • 7. Re: BSOD on wake in Netwtw06.sys after driver update
                      Intel Corporation
                      This message was posted on behalf of Intel Corporation

                      Hello Boeg,

                      Thanks for your reply.

                      It is good to know that the BSOD crashes stopped after a clean wireless driver installation. Other users have also report good results installing the driver provided by the OEM (Original Equipment Manufacturer).

                      Best regards,
                      Eugenio F.

                      • 8. Re: BSOD on wake in Netwtw06.sys after driver update
                        BartP

                        HI,

                         

                        I have the same error ; can please confirm which driver to install?

                         

                         

                         

                        Microsoft (R) Windows Debugger Version 10.0.16299.15 AMD64

                        Copyright (c) Microsoft Corporation. All rights reserved.

                         

                         

                         

                         

                        Loading Dump File [D:\temp\MEMORY.DMP]

                        Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.

                         

                         

                        Symbol search path is: srv*

                        Executable search path is:

                        Windows 10 Kernel Version 16299 MP (8 procs) Free x64

                        Product: WinNt, suite: TerminalServer SingleUserTS

                        Built by: 16299.15.amd64fre.rs3_release.170928-1534

                        Machine Name:

                        Kernel base = 0xfffff803`fac97000 PsLoadedModuleList = 0xfffff803`faffdfd0

                        Debug session time: Sat Jan 27 20:59:35.012 2018 (UTC + 1:00)

                        System Uptime: 2 days 1:19:09.718

                        Loading Kernel Symbols

                        ...............................................................

                        ................................................................

                        ................................................................

                        ...............................................

                        Loading User Symbols

                         

                         

                        Loading unloaded module list

                        .................................................

                        *******************************************************************************

                        *                                                                             *

                        *                        Bugcheck Analysis                                    *

                        *                                                                             *

                        *******************************************************************************

                         

                         

                        Use !analyze -v to get detailed debugging information.

                         

                         

                        BugCheck 50, {ffffb98485d4fff0, 2, fffff803fae20810, 2}

                         

                         

                        *** ERROR: Module load completed but symbols could not be loaded for Netwtw06.sys

                        Probably caused by : Netwtw06.sys ( Netwtw06+531eb9 )

                         

                         

                        Followup:     MachineOwner

                        ---------

                         

                         

                        5: kd> !analyze -v

                        *******************************************************************************

                        *                                                                             *

                        *                        Bugcheck Analysis                                    *

                        *                                                                             *

                        *******************************************************************************

                         

                         

                        PAGE_FAULT_IN_NONPAGED_AREA (50)

                        Invalid system memory was referenced.  This cannot be protected by try-except.

                        Typically the address is just plain bad or it is pointing at freed memory.

                        Arguments:

                        Arg1: ffffb98485d4fff0, memory referenced.

                        Arg2: 0000000000000002, value 0 = read operation, 1 = write operation.

                        Arg3: fffff803fae20810, If non-zero, the instruction address which referenced the bad memory

                        address.

                        Arg4: 0000000000000002, (reserved)

                         

                         

                        Debugging Details:

                        ------------------

                         

                         

                         

                         

                        DUMP_CLASS: 1

                         

                         

                        DUMP_QUALIFIER: 401

                         

                         

                        BUILD_VERSION_STRING:  16299.15.amd64fre.rs3_release.170928-1534

                         

                         

                        SYSTEM_MANUFACTURER:  HP

                         

                         

                        SYSTEM_PRODUCT_NAME:  HP ZBook Studio G3

                         

                         

                        SYSTEM_SKU:  Y6J44EA#ABH

                         

                         

                        BIOS_VENDOR:  HP

                         

                         

                        BIOS_VERSION:  N82 Ver. 01.23

                         

                         

                        BIOS_DATE:  12/19/2017

                         

                         

                        BASEBOARD_MANUFACTURER:  HP

                         

                         

                        BASEBOARD_PRODUCT:  80D4

                         

                         

                        BASEBOARD_VERSION:  KBC Version 11.72

                         

                         

                        DUMP_TYPE:  1

                         

                         

                        BUGCHECK_P1: ffffb98485d4fff0

                         

                         

                        BUGCHECK_P2: 2

                         

                         

                        BUGCHECK_P3: fffff803fae20810

                         

                         

                        BUGCHECK_P4: 2

                         

                         

                        READ_ADDRESS:  ffffb98485d4fff0 Nonpaged pool

                         

                         

                        FAULTING_IP:

                        nt!memcpy+250

                        fffff803`fae20810 660f7f4110      movdqa  xmmword ptr [rcx+10h],xmm0

                         

                         

                        MM_INTERNAL_CODE:  2

                         

                         

                        CPU_COUNT: 8

                         

                         

                        CPU_MHZ: a20

                         

                         

                        CPU_VENDOR:  GenuineIntel

                         

                         

                        CPU_FAMILY: 6

                         

                         

                        CPU_MODEL: 5e

                         

                         

                        CPU_STEPPING: 3

                         

                         

                        CPU_MICROCODE: 6,5e,3,0 (F,M,S,R)  SIG: C2'00000000 (cache) C2'00000000 (init)

                         

                         

                        DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

                         

                         

                        BUGCHECK_STR:  AV

                         

                         

                        PROCESS_NAME:  System

                         

                         

                        CURRENT_IRQL:  0

                         

                         

                        ANALYSIS_SESSION_HOST:  NL222

                         

                         

                        ANALYSIS_SESSION_TIME:  01-27-2018 23:12:28.0217

                         

                         

                        ANALYSIS_VERSION: 10.0.16299.15 amd64fre

                         

                         

                        TRAP_FRAME:  ffff8b0eea046e10 -- (.trap 0xffff8b0eea046e10)

                        NOTE: The trap frame does not contain all registers.

                        Some register values may be zeroed or incorrect.

                        rax=ffffb98485d50000 rbx=0000000000000000 rcx=ffffb98485d4ffe0

                        rdx=ffffecfcd1480000 rsi=0000000000000000 rdi=0000000000000000

                        rip=fffff803fae20810 rsp=ffff8b0eea046fa8 rbp=0000000000000000

                        r8=0000000000000000  r9=0000000000000800 r10=0000000000000001

                        r11=ffffb98485d40000 r12=0000000000000000 r13=0000000000000000

                        r14=0000000000000000 r15=0000000000000000

                        iopl=0         nv up ei ng nz na pe nc

                        nt!memcpy+0x250:

                        fffff803`fae20810 660f7f4110      movdqa  xmmword ptr [rcx+10h],xmm0 ds:ffffb984`85d4fff0=????????????????????????????????

                        Resetting default scope

                         

                         

                        LAST_CONTROL_TRANSFER:  from fffff803fae3671d to fffff803fae0c6e0

                         

                         

                        STACK_TEXT: 

                        ffff8b0e`ea046b98 fffff803`fae3671d : 00000000`00000050 ffffb984`85d4fff0 00000000`00000002 ffff8b0e`ea046e10 : nt!KeBugCheckEx

                        ffff8b0e`ea046ba0 fffff803`face6bbd : 00000000`00000002 ffffb984`85d4fff0 ffff8b0e`ea046e10 ffff8b0e`ea046d40 : nt!MiSystemFault+0x15151d

                        ffff8b0e`ea046c40 fffff803`fae1b74e : 00000000`00000000 ffff9000`0460ad00 00000000`00000000 ffff9000`00000000 : nt!MmAccessFault+0x23d

                        ffff8b0e`ea046e10 fffff803`fae20810 : fffff803`fb13548a 00000000`00000000 ffffb984`74f2bde0 ffffb984`85d40000 : nt!KiPageFault+0x40e

                        ffff8b0e`ea046fa8 fffff803`fb13548a : 00000000`00000000 ffffb984`74f2bde0 ffffb984`85d40000 ffffb984`69aea070 : nt!memcpy+0x250

                        ffff8b0e`ea046fb0 fffff803`fb135214 : 00000000`00180000 00000000`00040000 00000000`00b49848 ffff8b0e`ea0470b0 : nt!CcCopyBytesToUserBuffer+0x4a

                        ffff8b0e`ea047000 fffff803`faccdcbc : ffffb984`73cf9308 00000000`00140000 00000000`00040000 ffffb984`746b9b01 : nt!CcMapAndCopyFromCache+0x114

                        ffff8b0e`ea0470a0 fffff80b`033325ee : ffffe60d`00000000 ffffe60d`00000000 ffffb984`00c89848 ffffe60d`00000000 : nt!CcCopyReadEx+0x12c

                        ffff8b0e`ea047130 fffff80b`03334dff : 00000000`00c89848 ffff8b0e`ea0473d0 ffffe60d`97371af0 ffffe60d`97371b48 : NTFS!NtfsCachedRead+0x182

                        ffff8b0e`ea0471a0 fffff80b`033329b8 : ffffb984`73a8a018 ffffb984`64bdebd0 00000000`000000ac ffffe60d`97371af0 : NTFS!NtfsCommonRead+0x224f

                        ffff8b0e`ea0473a0 fffff803`facb12d9 : ffffb984`6aa10a80 ffffb984`64bdebd0 00000000`00000000 ffffb984`64bdef70 : NTFS!NtfsFsdRead+0x1d8

                        ffff8b0e`ea047460 fffff80b`02208773 : ffffb984`64bdebd0 ffff8b0e`ea047540 ffff8b0e`ea047559 00000000`00000000 : nt!IofCallDriver+0x59

                        ffff8b0e`ea0474a0 fffff80b`02206db6 : ffff8b0e`ea047530 00000000`00003ece ffffb984`7ac87b01 fffff803`fad570c5 : FLTMGR!FltpLegacyProcessingAfterPreCallbacksCompleted+0x1a3

                        ffff8b0e`ea047510 fffff803`facb12d9 : ffffb984`64bdebd0 fffff803`fae2b0e0 ffffb984`7c6b1cc0 00000000`00ad6300 : FLTMGR!FltpDispatch+0xb6

                        ffff8b0e`ea047570 fffff803`fb110efe : 00000000`00000000 ffffb984`69aea070 ffffb984`64bdefb8 fffff803`fb0ae200 : nt!IofCallDriver+0x59

                        ffff8b0e`ea0475b0 fffff803`fb1118fa : 00000000`00000000 00000000`00000000 00000000`00000000 ffff8b0e`ea047840 : nt!IopSynchronousServiceTail+0x19e

                        ffff8b0e`ea047660 fffff803`fae1f203 : 00000000`00000e00 00000000`00000000 00000000`00000000 00000000`00000000 : nt!NtReadFile+0x68a

                        ffff8b0e`ea047750 fffff803`fae10100 : fffff80b`06391eb9 fffff80b`062442c8 fffff80b`06244270 fffff80b`06244330 : nt!KiSystemServiceCopyEnd+0x13

                        ffff8b0e`ea047958 fffff80b`06391eb9 : fffff80b`062442c8 fffff80b`06244270 fffff80b`06244330 fffff80b`06244300 : nt!KiServiceLinkage

                        ffff8b0e`ea047960 fffff80b`063921d8 : ffff9401`54247180 ffffb984`64daa080 00000000`00000000 00000000`00c89848 : Netwtw06+0x531eb9

                        ffff8b0e`ea047a00 fffff80b`044a6192 : ffffcf6a`00c89848 ffffb984`6906c330 ffffb984`6921fa20 ffffb984`78e5c580 : Netwtw06+0x5321d8

                        ffff8b0e`ea047a60 fffff803`fada38bb : 00000000`00000000 ffffb984`6906c330 ffffb984`6921fa20 ffffb984`638edd20 : ndis!ndisDispatchIoWorkItem+0x12

                        ffff8b0e`ea047a90 fffff803`facb8145 : ffffb984`638edd20 ffffb984`7c6b1580 fffff803`fada37c0 ffffb984`0000000c : nt!IopProcessWorkItem+0xfb

                        ffff8b0e`ea047b00 fffff803`fadae807 : ffffb984`7c6b1580 00000000`00000080 ffffb984`6384b440 ffffb984`7c6b1580 : nt!ExpWorkerThread+0xf5

                        ffff8b0e`ea047b90 fffff803`fae13e96 : ffff9401`54480180 ffffb984`7c6b1580 fffff803`fadae7c0 fffff803`faf0ed71 : nt!PspSystemThreadStartup+0x47

                        ffff8b0e`ea047be0 00000000`00000000 : ffff8b0e`ea048000 ffff8b0e`ea041000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16

                         

                         

                         

                         

                        THREAD_SHA1_HASH_MOD_FUNC:  5686c9a44e617b018232426161f90a84498f5f99

                         

                         

                        THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  8d22c8ab3a5c25ae71b181942c631182ef247e75

                         

                         

                        THREAD_SHA1_HASH_MOD:  759fb4cfe471f443d5cbb72c3b42ba04acc9a417

                         

                         

                        FOLLOWUP_IP:

                        Netwtw06+531eb9

                        fffff80b`06391eb9 33d2            xor     edx,edx

                         

                         

                        FAULT_INSTR_CODE:  4489d233

                         

                         

                        SYMBOL_STACK_INDEX:  13

                         

                         

                        SYMBOL_NAME:  Netwtw06+531eb9

                         

                         

                        FOLLOWUP_NAME:  MachineOwner

                         

                         

                        MODULE_NAME: Netwtw06

                         

                         

                        IMAGE_NAME:  Netwtw06.sys

                         

                         

                        DEBUG_FLR_IMAGE_TIMESTAMP:  59fb46b2

                         

                         

                        STACK_COMMAND:  .thread ; .cxr ; kb

                         

                         

                        BUCKET_ID_FUNC_OFFSET:  531eb9

                         

                         

                        FAILURE_BUCKET_ID:  AV_INVALID_Netwtw06!unknown_function

                         

                         

                        BUCKET_ID:  AV_INVALID_Netwtw06!unknown_function

                         

                         

                        PRIMARY_PROBLEM_CLASS:  AV_INVALID_Netwtw06!unknown_function

                         

                         

                        TARGET_TIME:  2018-01-27T19:59:35.000Z

                         

                         

                        OSBUILD:  16299

                         

                         

                        OSSERVICEPACK:  0

                         

                         

                        SERVICEPACK_NUMBER: 0

                         

                         

                        OS_REVISION: 0

                         

                         

                        SUITE_MASK:  272

                         

                         

                        PRODUCT_TYPE:  1

                         

                         

                        OSPLATFORM_TYPE:  x64

                         

                         

                        OSNAME:  Windows 10

                         

                         

                        OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

                         

                         

                        OS_LOCALE: 

                         

                         

                        USER_LCID:  0

                         

                         

                        OSBUILD_TIMESTAMP:  2018-01-01 12:07:05

                         

                         

                        BUILDDATESTAMP_STR:  170928-1534

                         

                         

                        BUILDLAB_STR:  rs3_release

                         

                         

                        BUILDOSVER_STR:  10.0.16299.15.amd64fre.rs3_release.170928-1534

                         

                         

                        ANALYSIS_SESSION_ELAPSED_TIME:  10ee

                         

                         

                        ANALYSIS_SOURCE:  KM

                         

                         

                        FAILURE_ID_HASH_STRING:  km:av_invalid_netwtw06!unknown_function

                         

                         

                        FAILURE_ID_HASH:  {2101a6f1-56d4-96a1-954f-0b4ab4996965}

                         

                         

                        Followup:     MachineOwner

                        ---------

                        • 9. Re: BSOD on wake in Netwtw06.sys after driver update
                          Intel Corporation
                          This message was posted on behalf of Intel Corporation

                          Hello BartP,

                          What driver should be installed will depend on your wireless and laptop (or motherboard model).

                          We recommend installing the drivers provided by your laptop OEM (Original Equipment Manufacturer) on their support site. Please make sure you perform a clean installation of the drivers as instructed here:

                          Clean Installation of Wireless Drivers

                          For your specific laptop model, the drivers can be downloaded here:

                          - Drivers Downloads for HP ZBook Studio G3*

                          NOTE: Links to third party sites are being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.

                          Best regards,
                          Eugenio F.

                          • 10. Re: BSOD on wake in Netwtw06.sys after driver update
                            BartP

                            OK, but the windows update has Intel drivers.

                            I installed the Intel computing improvement program on pc too.

                            What is the best approach?

                            • 11. Re: BSOD on wake in Netwtw06.sys after driver update
                              Intel Corporation
                              This message was posted on behalf of Intel Corporation

                              Hello BartP,
                               
                              In this case, we recommend to manually update your wireless driver instead of using the Intel® Driver & Support Assistant. This tool will install the latest generic drivers instead of your system OEM drivers.
                               
                              If a Windows 10* update installs a different driver version that doesn't work properly, you may temporarily block that driver from reinstalling. Here's how:
                               
                              How to temporarily prevent a driver update from reinstalling in Windows 10
                               
                              NOTE: Links to third party sites are being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.
                               
                              Best regards,
                              Eugenio F.