5 Replies Latest reply on Nov 9, 2017 2:36 PM by Intel Corporation

    Intel centrino wifi 2230 and bluetooth doesn't work simultaneously

    sachinngp

      Hello,

      I have DELL 5521 (Service Tag: 50W44Y1) with Windows 10 installed. Recently i have purchased Amazon Alexa (2nd Generation) and connected to laptop by Bluetooth.

      Here problem starts, When i try to watch videos from youtube or any other website and listen on bluetooth speaker or on Alexa, wifi stops working. Sometimes it shows

      connected or sometime it shows no network. Even wifi on/off button also doesn't work. Same thing i tested on other brand's laptop, on same Wifi network and with same bluetooth

      speaker and Alexa, it works. I have updated Windows/Wifi drivers from below links using auto detect tools and it shows your device is already updated with latest drivers. 

       

      https://downloadcenter.intel.com/download/26785

      https://www.intel.com/content/www/us/en/support/detect.html

      http://www.dell.com/support/home/us/en/04/product-support/servicetag/50w44y1/drivers?showresult=true&files=2

       

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      Thanks