3 Replies Latest reply on Nov 6, 2017 12:42 AM by netzwerg

    NUC6i7KYK no video out on initial boot, power cycles after 60sec

    netzwerg

      Hi all,

       

      I recently purchased a NUC6i7KYK, pairing it up with Crucial RAM (CT2K16G4SFD8213) and a Crucial SSD (CT525MX300SSD4).  However, on initial boot, there is no signal on HDMI out.  I have tried booting with a DP to DVI and DP to VGA converter, as well as a USB-C to HDMI converter, and I still have the same issue - no video out.  After approx. 60 seconds, the system power cycles and start the boot process again, still with no video out.

       

      I opened a case with Intel (Case: 03081284) and had the NUC6i7KYK replaced.  I just received the new device, and I have EXACTLY the same issue.  No video out, power cycle after 60 seconds.

       

      I have tried booting the box without any RAM or SSD installed, but still no video out.  I would expect to see a POST, but nothing.

       

      Anyone had a similar issue?

       

      Anyone got a fix?

       

      Anyone know if the NUC6i7KYK should display anything when booting without RAM, or with faulty RAM?

       

      Rgds,

      Brett.