6 Replies Latest reply on Nov 5, 2017 7:05 PM by N.Scott.Pearson

    grey screen after sleep

    charliemp

      I have an Intel Core i5-7500 CPU 3.40 Ghz in a newly built PC.

      Every time I wake it from sleep I get a grey screen with vertical lines and a small box that moves around the screen with the mouse -see attached picture. There is no way to recover the session and I have to reboot the PC by holding the power button.

      I suspect that the problem is with the display driver which is an HD Graphics 630 22.20.16.4815. As it is a new build, I cannot roll back to an earlier version.

       

      Any suggestions?