This message was posted on behalf of Intel Corporation
Thank you for joining the Intel® Community. I am sorry to hear you are having issues with this matter.
Could you please help to have a clearer picture of this matter? Please respond the questions below in order to address it in the best way.
- What is exactly the issue you are experiencing?
- When did the issue start?
- What is your computer model?
- What is your operating system?
- Provide your Intel® HD Graphics driver version. Please go to Device Manger> Display adapters> Intel(R) HD Graphics right click on Properties and then go to Driver, you will be able to see the version installed.