This message was posted on behalf of Intel Corporation
I apologize for the delay in my response, this question was not routed properly. For the Aero RTF Drone, you can find the serial number on the box. If you would like to open an email support ticket, please visit supporttickets.intel.com the serial number should not be required to open a ticket.
For warranty/returns, you will need to contact the place of purchase. Hope this information helps!