Hi Samu1987: Thank you very much for contacting the Intel® communities. We will do our best in order to try to fix this problem.
Remember that the Intel graphics drivers are generic, meaning they might or might not work with your system, that is why we recommend to install the drivers provided by HP, please try version 184.108.40.206 Rev.A:
If the problem persists, we can also try to install driver 4703:
Which Windows version are you using?
Any further questions, please let me know.
I'm using windows 10 creators update (v1703) 64 bit,i tried downloading the hp driver but did not install it
Samu1987: Thank you very much for providing that information.
In this case the we can try to install the driver manually:
Any questions, please let me know.
I installed the 15.40 intel driver but did not fix it, I can not install the hp driver that advised me