7 Replies Latest reply on Nov 14, 2017 10:51 AM by Intel Corporation

    Screen will not turn on after sleep. Intel HD Graphics 630 - Intel Graphics Driver (22.2016.4735)


      I have a laptop with Windows 10 Pro, and Intel HD Graphics 630. Yesterday (10/30/17), a new Intel Graphics Driver (22.2016.4735) installed itself.  Since then, my screen will not turn on after I close and re-open my laptop. Essentially, the screen will not turn on after recovering from sleep mode. Uninstalling the driver will resolve the issue, but the driver will soon reinstall itself.


      This is incredibly inconvenient as I must force shutdown my laptop every time this happens. I am a student and need to close my laptop between class and resume working on projects. 


      What can I do?


      I have a Dell Inspiron 15 Gaming 7567 with a 4K display and a NVIDIA GeForce GTX 1050 Ti.


      Again, if I uninstall the Intel Display Driver - - the issue will be resolved until the driver reinstalls itself.