This message was posted on behalf of Intel Corporation
We understand you're able to connect to your network, but not to the internet.
In order to better assist you we would like to have some more information:
- What is your wireless router/access point brand, model, and (if possible) firmware version?
- Have you tried connecting to a different network? If so, does this issue carry over?
- Please download and run the Intel® System Support Utility. Please scan your system while connected to your wireless network, and select to scan "everything." You will then be able to save this report and upload it manually as an attachment.
To enable attachments, you'll need to "use the advanced editor" while replying.
We look forward to hearing back from you.