Okay, I have a windows 7. I got it around November sometime. I played Sims 3 on it all the time and suddenly it stopped working. Well, I contacted the EA people about it, and they said that my display driver needed to be updated. I ran the utilities tests, and they say everything is up to date. I don't really know where to go from here. I currently have version 18.104.22.1686 for Mobile Intel(R) 4 series express chipset family.