2 Replies Latest reply on Nov 7, 2017 3:28 PM by Intel Corporation

# RunDLL Error on start up

Getting this message on start up and don't know how to fix. (Error in c:\program files (x86)\intel\bluetooth\btmshell.dll Missing entry: trayapp)

• ###### 1. Re: RunDLL Error on start up
This message was posted on behalf of Intel Corporation

Hello Pattymelt52,

I understand you are getting an error message during computer startup.

Let me apologize for any inconvenience this issue may be causing to you.

Did you change any software or hardware in the computer before the issue started happening?

To attach a file, you must click “Use Advanced Editor” on the upper right hand corner of the response box, then the “attach” option will appear on the bottom right hand corner of the response box.

Regards,
Fred D.

• ###### 2. Re: RunDLL Error on start up
This message was posted on behalf of Intel Corporation

Hello Pattymelt52,

I was wondering if you still need assistance regarding the error message you are getting during computer startup.  In case you still need assistance just let me know.

Regards,
Fred D.