Just updated to the latest BIOS, 054 I believe, and this issue still persists.
FiZi: Thank you very much for contacting the Intel® NUC communities. We are sorry to hear the NUC is not working properly.
In this case to try to fix this problem we can always re-install the chipset driver:
Also, for testing purposes, do you have the option to re-install Windows and test the NUC without the Windows® Fall Creator’s update?
Any further questions, please let me know.
I tried the latest drivers from here: Download Intel® Chipset Device Software (INF Update Utility)
That didn't help
I tried from your link, it asked me to downgrade which I did.
That didn't help.
I can technically wipe/reload this thing but I'd REALLY rather not. That's a lot of work. Let me see if I can roll back the upgrade.
If you didn't yet please update your Intel Management Engine driver with the latest version: Download Intel® Management Engine Consumer Driver for Intel® NUC Kit NUC7i3BN, NUC7i5BN, NUC7i7BN
If you have already updated this driver and still you have problem with shut off, please configure the Management Engine driver to enable shut off:
1. Use Windows shortcut key Win + X to launch the Jump List.
2. Select the Device Manager.
3. Expand the System devices entry.
4. Navigate and double-click the Intel Management Engine Interface.
5. Choose the Power Management tab.
6. Uncheck the Allow the computer to turn off this device to save power.
Tried this, on change. Thanks for the suggestion.
I am seeing the same behavior on an NUC7i3BNH.
FiZi: Thank you very much for letting us know those results. Were you able to roll back the update?
clegg1978: Please submit your inquiry on a new thread, the reason for this is that every scenario is different even if the same product is being used, so for us to better assist you and in order to try to fix the problem, please submit a new thread:
Let me apologize for any inconvenience.
Any questions, please let me know.
I just checked now and it looks like I've waited to long. I can no longer roll back. I'd have to wipe/re-install and I'd really rather not.
Wasn't exactly my issue. The idea that RAM was causing it after the system worked perfectly fine for nearly a year seemed odd.
It did get me thinking though....
I have a Samsung 960 EVO m.2 in my NUC. I downloaded/installed Samsung Drive Magician and updated the firmware on the SSD.
My problem is now resolved. The NUC shuts down properly and the power button shuts it down as well.
Sorry turns out I spoke to soon.
After the firmware update on the SSD the problem appeared to have gone away.
I then updated the BIOS on my NUC to 0056 from 054 and the problem returned.