6 Replies Latest reply on Nov 8, 2017 6:08 AM by TomSgee

    "Intel Driver & Support Assistant"  -  who dropped the ball?

    TomSgee

      Whoever is in charge of the transition from  Intel® Driver Update Utility to Intel Driver & Support Assistant really needs to find a new line of work.

      Wasn't there any testing done?

      5 computers, different OS's Windows 7, Windows 10, etc , none of which was able to even go as far as detecting hardware.

      After installing , using "check for new drivers" goes automatically back to the 'download'  page.  Another error "communication with service process failed" .

      This happens in both IE and Chrome.

      Tried reboot, reinstall, etc.

      Useless.

      I can almost guarantee you they outsourced the developer team and created this monstrosity.