This message was posted on behalf of Intel Corporation
Thank you for reaching the Intel Communities.
I understand that you would like your system to boot at the lowest time possible, and we can certainly check on this matter to look for a possible solution or the reasoning behind this!
In this case, I would like to gather up some data from your system to have a better understanding of the scenario faced now.
Please attach the Intel(R) SSU report to your answer
- You can download it here: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-
- Scan the system
- Save the report
- Attach it to your answer
I have seen this kind of issue before and, in that case, it was caused by a rogue USB device. What devices do you have plugged into USB?
Please find attached the requested SSU report.
As suggested by N. Scott Pearson, I have completed an isolation test with for all USB devices. In the end, all USB devices were disconnected and USB-C to DisplayPort cable swapped out for HDMI cable. While an excellent suggestion, the issue persists. Still a 3min+ boot... to get to the Windows 10 Home splash screen (where the user is prompted for a password).
I've also disabled Fast Boot (as per http://www.makeuseof.com/tag/windows-10-slow-boot-issues/).
All suggestions are welcome.
SSU report.txt.zip 5.7 K
Sorry I didn't think of this earlier. Have you tried enabling the Fast Boot feature in the NUC's BIOS? When you enable this feature, the BIOS skips Network, Graphics and USB initialization completely. If this results in a significantly faster boot time, you will have isolated the problem to these interfaces. Note that, after trying this, you will have to use the Power Button Menu in order to get back into BIOS Setup to disable this feature.
Hope this helps,
N. Scott Pearson, thank you for you continued help.
Sorry to report BIOS fast boot was of no help. The splash screen is now the Windows Logo instead of "Intel NUC". The boot time remains 3mins+.
At this stage, I am hoping a clean re-install of Windows 10 Home will resolve the issue.
Before I re-install, any further ideas are welcome.
Yea, if you enable Fast Boot, the NUC BIOS is not going to present a splash screen, which also means it doesn't render the logo image for Windows, so you end up with the default Windows logo during the boot process.
The question at this point is how long it is taking until this Windows logo appears...
- If the logo is appearing almost immediately (say, within 10 seconds) - and then Windows is taking close to 3 minutes to complete its boot, then whatever is going wrong is going wrong in Windows and not in the BIOS. If this is the case, then yes, I agree that a reinstall of Windows is probably the best thing to try next.
- If the logo is taking minutes to appear, then the issue is more likely to be in the BIOS. My recommendation then is to do two things, (1) clear CMOS (see here: Intel NUC Clearing CMOS) and (2) install (or reinstall, as the case may be) the latest available BIOS using the BIOS Recovery process (see here: Intel NUC BIOS Recovery Update Instructions).
Hope this helps,
Try clean boot in Windows. Doing so, you can verify if some application causes this problem.
To perform a clean boot in Windows 10:
1. Press the "Windows + R" key to open a Run box.
2. Type msconfig and click OK.
3. On the General tab, click Selective startup.
4. Clear the Load startup items check box.
5. Click the Services tab.
6. Select the Hide all Microsoft services check box (at the bottom).
7. Click Disable all.
8. Click the Startup tab.
9. Click Open Task Manager.
10. On the Startup tab, right-click each enabled startup item and select Disable.
11. Click OK.
12. Click Restart.
13. After completing your troubleshooting, restore your system by doing the following:
14. Press the "Windows + R" key to open a Run box.
15. Type msconfig and click OK.
16. On the General tab, select Normal startup.
17. Click the Services tab.
18. Clear the Hide all Microsoft services check box.
19. Click Enable all.
20. Click the Startup tab.
21. Click Open Task Manager and enable all of your startup programs.
22. Click OK.
23. Click Restart.
NOTE: Be sure you "Enable all" Microsoft services when you are done troubleshooting, and re-enable all programs in the Startup tab, or will you lose some OS functions (ex. internet connection) and some applications won't get loaded during startup.
Hope this helps
N. Scott Pearson & Intel,
The Windows logo was appearing almost immediately. I have reinstalled Windows 10 Home and am stepping through the drivers as advised by Intel (Intel-NUC-Kit-NUC7i5BNK_Win10-64_Drivers). The driver "ITE Tech* Consumer Infrared Driver for Intel® NUC Kit NUC7i3BN, NUC7i5BN, NUC7i7BN"
(cir-220.127.116.11.zip) (https://downloadcenter.intel.com/download/26479) resulted in an error and aborted. On re-attempt the same error message was recieved. The boot time blew out in all restarts subsequent to attempting this driver.
I've reverted to a prior restore point. The boot times are again acceptable.
I will continue with the remaining drivers, periodically creating new restore points.
Happy to report, a clean install of Windows 10 Home has resolved the issue.
Boot times are a more respectable 21-28 secs.
Thanks to all for you help.