4 Replies Latest reply on Apr 28, 2011 9:09 AM by Robert_U

    No OpenGL support with HD Graphics (Core i3) on Vista or Win7 32bit




      I have setup a test PC using Win XP, Vista, and Win7 (all 32bit editions) on a new Gigabyte motherboard (GA-H55M-UD2H) using an Intel Core i3 with integrated graphics (HD Graphics). Testing all available drivers (including the latest WinVista7_15171) I cannot get OpenGL to run under Vista or Windows 7. XP is fine but under Vista/Win7 I only get the default Microsoft "GDI Generic" implementation. The driver installation shows no problems and DirectX seems to be ok.


      I updated the motherboard BIOS, installed, re-installed drivers etc. but with no luck so far.


      Any infos/tips/hacks on this issue would be helpful ?


      --- Output from dxdiag.exe ---

      System Information
      Time of this report: 3/19/2010, 13:12:20
             Machine name: HWTEST-01
         Operating System: Windows Vista™ Enterprise (6.0, Build 6001) Service Pack 1 (6001.longhorn_rtm.080118-1840)
                 Language: English (Regional Setting: English)
      System Manufacturer: Gigabyte Technology Co., Ltd.
             System Model: H55M-UD2H
                     BIOS: Award Modular BIOS v6.00PG
                Processor: Intel(R) Core(TM) i3 CPU         530  @ 2.93GHz (4 CPUs), ~2.9GHz
                   Memory: 3450MB RAM
                Page File: 717MB used, 6370MB available
              Windows Dir: C:\Windows
          DirectX Version: DirectX 10
      DX Setup Parameters: Not found
           DxDiag Version: 6.00.6001.18000 32bit Unicode

      Display Devices
              Card name: Intel(R) Graphics Media Accelerator HD
           Manufacturer: Intel Corporation
              Chip type: Intel(R) Graphics Media Accelerator HD (Core i3)
               DAC type: Internal
             Device Key: Enum\PCI\VEN_8086&DEV_0042&SUBSYS_D0001458&REV_12
         Display Memory: 1533 MB
      Dedicated Memory: 64 MB
          Shared Memory: 1469 MB
           Current Mode: 1280 x 1024 (32 bit) (60Hz)
                Monitor: Generic PnP Monitor
            Driver Name: igdumdx32.dll,igd10umd32.dll
         Driver Version: 8.15.0010.2057 (English)
            DDI Version: 10
      Driver Attributes: Final Retail
      Driver Date/Size: 1/25/2010 10:35:44, 550912 bytes
            WHQL Logo'd: n/a
        WHQL Date Stamp: n/a
      Device Identifier: {D7B78E66-4302-11CF-E17F-0AF0B2C2C535}
              Vendor ID: 0x8086
              Device ID: 0x0042
              SubSys ID: 0xD0001458
            Revision ID: 0x0012
            Revision ID: 0x0012

        • 1. Re: No OpenGL support with HD Graphics (Core i3) on Vista or Win7 32bit

          I am having a similar problem, although I am certain I have open gl enabled on mine,

          my problem is some of my applications are not picking up on the open gl abilities.

          I run glviewer for verification of open gl and all was fine, infact better than my old geforce 9300 card!


          So maybe this is the problem with yours?


          google glviewer and it is free and will help you I think. Look for realtech-vr .com


          If you have solved your probelm maybe you could help with mine by explaining how, or if you have come to some conclusion that might help me.

          I am seriously considering a new card but tthat is not easy as i have the new acer z5700 which is not old and not much info on it at mo but do know some ati cards work just dont know what ones, lol.

          I thhtink that some applications will only pick it up if open gl exists on a seprate card not integrated like ours, but games and fully rendered 3D will be OK.


          Hope this helps a bit, I see you have been posting help for this all over but got none so far.




          PS: latest driver is:,

          also I am running 64 bit windows 7



          • 2. Re: No OpenGL support with HD Graphics (Core i3) on Vista or Win7 32bit

            Hi THomas,


            I don`t think that your problem is the same as mine.


            I have solved the problem on my machine:

            I had previously installed an ATI card. The ati-dlls in WINDOWS\system32 are loaded by the Intel desktop driver (bug, since this is only needed for the notebooks with hybrid / switchable graphics).


            Solution: Deinstall the ATI driver and make sure to delete all ati*.dll in system32.

            • 3. Re: No OpenGL support with HD Graphics (Core i3) on Vista or Win7 32bit

              I'm very disapointed about my video card: intel hd graphics. thus regarding movies and other aplication that requiers video editing wich is best, in gaming......not so good. in fact not good at all. if i can't play even starcraf 1, will rock, or diablo 2........ I agree i didn't bought dell n5010 i3 for playing games....but still......

              is there no driver or an update to make it work on windows 7 32 bits?

              if someone knows something pls, pls, let me know