3 Replies Latest reply on Oct 24, 2017 10:27 AM by pkevin

    NUC6i7KYK, Shutdown after/during Windows 10 install


      Hey everyone,


      I've had previous NUC - never such a problem and almost going crazy here after spending multiple hours on this box. Basically the NUC automatically shuts down before the Win10 installation completes, right after it reboots.


      Intel® NUC Kit NUC6i7KYK

      - updated latest bios (0050), reset to default values

      - SSD: 600p Series 128GB, M.2

      - RAM: Kingston ValueRam 8GB PC4-2133 CL15 260-Pin SODIMM KVR21S15S8_8


      I'm unable to install Windows 10 on it, via USB, and also via Network Re-Image. I've tried RAM and SSD both in different slots.


      Even created a brand new bootable USB image. When booting it it will not even fully load the image and NUC will shut down.


      Official Win10 USB Stick: Setup running through, when Windows does the reboot during install it doesn't come back up.


      Occasionally giving the error:

      "The Computer Restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click OK to restart the computer and then restart the installation"

      With that error there went to regedit HKLocal machine/SYSTEM/SETUP/STATUS/ChildCompletion > setup.exe. Changed value from 1 to 3 and rebooted. Not coming up again.

      Same with network re-image. As soon as Windows should be starting it's



      Default, Fast Boot and Secure boot are off, tried disabling Round Trip Latency Optimization for Memory.


      Never experienced this with Windows 10 and used the Win10 USB sticks for other NUC previously.


      Would really appreciate your thoughts on this.