2 Replies Latest reply on Oct 24, 2017 11:51 PM by rdmcgeorge

    intel HD 5500 not supporting new UltraWide monitor

    rdmcgeorge

      My new monitor should be able to give me a resolution of 2560 x 1080, but I am only getting the option to go up to 1920 x 1080. I am sporting an intel HD 5500 in my Lenovo laptop, and the HDMI for the monitor is connected to my laptop via an adapter to my thurderbolt port.

       

      So, is the issue with the graphics card, my connection to the monitor, or something else? I can't figure it out, and don't have another adapter to test my serial port or USB port.

       

      Please advise! Thanks!