This message was posted on behalf of Intel Corporation
Thank you for contacting Intel® technical support. I will be more than happy to help you.
I understand that you are having issues with the installation of the driver for the Intel® HD Graphics 530 controller.
According to the issues that you are describing, I see that it is very likely that there is a hardware issue, specifically because you are having the same results with the driver provided by the computer manufacturer.
However, there might be something we can try. To better assist you with your request, I will need to check some information about your computer. Please follow these steps:
- In the keyboard, press WinLogo key + R.
- In the Run box please type dxdiag and hit Enter.
- Click on Save All Information (save it in your desktop).
- Attach the file to this thread